Manager, Investor Services

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Manager Investor Services

Location(s): Singapore

Get To Know The Team:

At SS&C Fund Services (Asia) Pte. Ltd. collaboration is our superpower. By leveraging each others strengths and curiosity weve been able to build best-in-class products culture and business.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans Centralized location 2 minutes walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
• Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
• Training: Hands-On Team-Customized including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

• Perform day-to-day supervision of a team including involvement in their performance appraisals and ongoing development.
• Provide periodic reports & feedback on investor relation topics client issues and department initiatives.
• Act as point of contact for clients and other internal service groups.
• Ability to handle and resolve escalated items
• Coordinate new client business meetings clear communication of launch or conversion requirements.
• Ability to analyze establish and review new client launch and conversion fund data in database.
• Work with external auditors and accounting to complete confirmation and due diligence requests.
• Attend and contribute to operational client and regulatory meetings in order to maintain and improve client service
• Ensure training is coordinated and implemented for staff identify needs and action accordingly
• Assist and lead department initiatives
• Review understand and have ability to discuss fund PPMs/OMs and trade documents.
• Review/validate investor reporting and distribute to investors
• Review/approve and release wires and maintain wire instructions
• Review/process investor transactions in accordance with the Funds offering documents.
• Maintain database and dashboard to keep them accurate and current.
• Review fund manager reports per or upon request. I.e. ERISA Blue Sky etc.
• Respond and resolve inquiries/issues raised by investors fund managers or internal counterparts.
• Perform database and application testing as warranted.

What You Will Bring:

• Bachelor Degree or equivalent work experience
• Managerial experience is required
• Knowledge of financial services/mutual funds/ hedge funds/private equity funds required.
• Good Knowledge of Microsoft Office Products
• Proven ability to work under pressure and meet deadlines
• Strong organizational and relationship building skills
• Proven training skills and adaptable to various software/database applications

SS&C Fund Services (Asia) Pte. Ltd. fosters a positive equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process.

Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at phone calls or email applications please. We thank all candidates for their interest but only those under consideration will be contacted.

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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.