Risk Specialist - Japanese, In-Person Investigation - Support
Risk Specialist - Japanese, In-Person Investigation - Support
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Salary Not Disclosed
1 Vacancy
Job Description
Risk Specialists will have numerous opportunities to earn Risk/People management positions. These leadership opportunities will be earned based on performance specifically the ability to deliver accurate comprehensive investigations with detailed thoughtful annotations. Our leaders will be the investigators who can develop teach and mentor other investigators to deliver accurate comprehensive investigations with detailed thoughtful annotations.
We are looking for a strong group of people specializing in video verifications investigations risk management and future leaders who will be the foundation of our team as we scale and grow.
Key job responsibilities
Our ideal candidates are individuals with experience in fraud investigations identity verification and authenticating fraudulent documents and invoices. This role will involve interviewing sellers through video call. The working hours will align with business hours in Japan.
Proficient in Japanese and English (reading listening speaking and writing) with an ability to compose grammatically correct concise and accurate written responses
Strong written and verbal communication skills including the ability to comfortably engage with internal and external customers
Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome.
Leverages team knowledge across several specialty areas to help resolve recurring seller issues
Demonstrate the ability to self-manage on priority tasks and objectives
Fast learner who seeks out and generously shares best practices
Ability to follow the data wherever it goes and make an accurate decision.
Ability to conduct difficult comprehensive investigations and leave detailed thoughtful annotations.
Experience in conducting In-person Verifications is an advantage.
Experience working in relevant industries such as law customer service investigations risk management project management etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
