Multi-Shift Casino Cashier Supervisor
Multi-Shift Casino Cashier Supervisor
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$ 50000 - 55000
1 Vacancy
Job Description
SUMMARY:
The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader while fostering teamwork employee morale motivation and open communication.
JOB FUNCTIONS:
- Review staffing levels and customer flow and assign work areas to team members.
- Review and approve check-cashing transactions as required.
- Monitor checkout money to determine fill requirements.
- Review close out procedures by cashiers ensure drawer balances and investigate and record all variances.
- Investigate equipment or facility problems and notify shift manager.
- Investigate and resolve guest complaints or concerns in accordance with standard procedures.
- Train new team members and update all employees on new procedures or policies.
- Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence.
- Monitors casino cashiering activities on the front line in the specialty banks main bank and redemption areas.
- Assists in the preparation and coordination of scheduling casino cashiering team.
- Works specialty bank or front line as the business needs warrants
- Ensure team members are ready to provide exceptional service.
- Serves as a dynamic and energetic leader while fostering teamwork team member morale motivation and open communication
- Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
- Ensures that team members clearly understand and are held accountable for their performance expectations.
- Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations
- Recommends and implements change to improve overall team member and guest satisfaction.
QUALIFICATIONS:
- Must be at least 21 years of age
- 2 years of cash processing banking or casino cage operations
- 2 years of leadership experience
- Good mathematical and clerical aptitude for accurate record keeping.
- Excellent customer service skills necessary
COMPENSATION & BENEFITS:
- $50000 to $55000
- Bi-Weekly Pay Dates
- Paid Time Off 401(k) Medical Dental Vision Life & Disability Insurance
Required Experience:
Manager
Employment Type
Full-Time
