Salesforce Revenue Cloud Administrator

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a Salesforce Revenue Cloud Administrator to join our Commercial Applications team and play a critical role in optimizing our Opportunity-to-Cash (O2C) processes. You will own the configuration stability and scalability of Salesforce Sales Cloud and Salesforce Revenue Cloud ensuring accuracy across account management opportunity management quoting ordering and contracting.

This role requires both technical acumen and strong problem-solving skillssomeone who thrives in ambiguity relentlessly pursues root causes and delivers scalable well-documented solutions. Experience supporting multiple Salesforce environments or working in consulting is highly valued.

What Youll Do

Location: This role is based out of our San Francisco CA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.
Reports to: Manager Salesforce Admin
Direct Reports: N/A

• Business Support & End-User Assistance: Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support including troubleshooting issues answering user questions and resolving support tickets with a focus on root-cause fixes.
• User Provisioning & Access Management: Manage new user setup deactivation and updates to profiles permission sets and permission set groups in line with Salesforce best practices.
• Data Management & Dataloads: Perform data imports updates and cleanup activities using tools like Data Loader and Inspector ensuring accuracy integrity and compliance with business rules.
• Deploy & Maintain: Manage deployments and refreshes between environments using DevOps tools (e.g. Gearset Copado) with repeatable high-quality practices.
• Administer & Troubleshoot Salesforce Revenue Cloud: Configure maintain and improve Revenue Cloud functionality including Bundles Configuration Attributes Product & Price Rules and Advanced Approvals.
• Sales Cloud & O2C Expertise: Own and optimize end-to-end Opportunity-to-Cash processes across opportunity quote order contract and billing stages.
• Troubleshoot & Resolve Technical Issues: Diagnose and resolve quoting configuration and QCP (Quote Calculator Plugin) logic issues.
• Workflow Alignment: Ensure Revenue Cloud configurations align with downstream processes such as order management subscription lifecycle amendments and renewals.
• Cross-Functional Collaboration: Partner with Sales Ops Finance Product and Engineering teams to gather requirements develop solutions and implement improvements.
• Documentation & Training: Maintain clear system documentation user guides and training materials to drive user adoption and knowledge sharing.
• Continuous Improvement: Proactively identify process bottlenecks and propose enhancements that drive scalability efficiency and business value.

What You Bring

Experience:

• 4 years of Salesforce administration experience including 1 years hands-on Revenue Cloud administration.
• Deep understanding of Revenue Cloud architecture (Advanced Approvals Bundles Rules QCP).
• Familiarity with Salesforce Billing and revenue operations processes (highly desirable).
• Experience with sandbox management deployments and CI/CD tools (Gearset Copado).

Skills & Tools:

• Strong foundation in Salesforce Sales Cloud (custom objects flows validation rules profiles/permission sets).
• Proficiency with SOQL Excel/Google Sheets and Data Loading tools.
• Experience with Document Generation (preferably Conga Composer).
• Comfortable with transactional data between Salesforce and external billing/ERP systems.

Certifications (preferred/plus):

• Salesforce Certified Sales Cloud Consultant (strongly preferred).
• Salesforce Certified Revenue Cloud Specialist (strongly preferred).
• Salesforce Administrator and/or Advanced Admin.
• Salesforce Billing Specialist Superbadges.
• Conga Composer certification (plus).

Mindset & Traits:

• Collaborative communicator across technical and business teams.
• Proactive and detail-oriented with a bias toward action.
• Analytical curious and eager to optimize processes.
• Thrives under pressure and adapts to changing priorities.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.