Associate Director, Admissions Operations
Associate Director, Admissions Operations
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1 Vacancy
Job Description
For more than 150 years the School of the Art Institute of Chicago (SAIC) has been a leader in educating the worlds most influential artists designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report SAIC provides an interdisciplinary approach to art and design as well as world-class resources including the Art Institute of Chicago Museum on-campus galleries and state-of-the-art facilities. SAICs undergraduate graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the worldas seen through notable alumni and faculty such as Michelle Grabner David Sedaris Elizabeth Murray Richard Hunt Georgia OKeeffe Cynthia Rowley Nick Cave and LeRoy Neiman.
BASIC FUNCTION
Oversees all administrative functions of the Undergraduate and Graduate Admissions office. ls responsible for technical aspects of application process including but not limited to the yearly Common App and SlideRoom updates monitoring integration processes and validating data supervising the collection and closing of all application files managing the timely processing of admissions decisions into our SIS and CRM and the accurate setup of admission letters for distribution via mail email and applicant portal. Responsible for monitoring systems error reports.
Please click on the links below to view our competitive comprehensive benefits package:
- Hiring Range
- Benefits
- PTO Overview
- Job Classification: Full-Time Salaried Staff
- Grade Level: 8
DUTIES AND RESPONSIBILITIES
- Supervises the processing staff and admissions coordinators ensuring that all applicant files are closed using CRM and SIS functionality prioritizing and delegating email phone and SMS follow-up.
- Collaborates with the Director of Enrollment Analytics & Forecasting during the undergraduate admission/merit decision process to ensure the accurate delivery of generated letters for mailing and portal delivery.
- Work with the Director of Graduate Admissions and manage the Graduate Admissions Coordinator to ensure accurate and timely data entry of all graduate application decisions and oversee the letter generation and delivery process including ensuring accuracy of the applicant portal.
- Leads all Admissions application instances including but not limited to: the Undergraduate Common Application (both Freshmen and Transfer) SlideRoom for Undergraduate and Graduate portfolios collaborates with the CRM administrator for the Graduate application.
- Acts as primary trainer for all admissions counselors on technology initiatives not limited to application review Common Application and SlideRoom. This includes providing account access to new employees.
- Prioritizes delegates and initiates (as necessary) a variety of correspondence based upon stages in the applicant process including merit awards and communication plan initiatives.
- Oversees that systems are in place to ensure student records are updated and accurate across Student Information systems. Works with the IT team to automate manual processes as well as develop further data processing efficiencies.
- Provide daily and weekly reports for various stages in the application and admissions process (ready to review missing materials etc.) via the current systems reporting tools.
- Reviews and develops audit/error reporting to monitor the daily integrations and report all necessary outages to Director of Admissions Operations and Technology and Executive Director of Admissions.
- Responsible for assigning and directing processing work resolves operational issues and implements workflow enhancements.
- Evaluates performance of Admissions Processing Coordinator Enrollment Coordinator and Graduate Admissions Coordinator provides professional development opportunities and acts as a liaison between those positions and the Director of Admissions Technology and Operations.
- Work with the on-campus counselor to assign projects to clerical Student Workers.
- Hires and trains new staff members.
- Support the office in other duties as assigned and liaises with academic and student affairs departments as necessary.
QUALIFICATIONS
- Bachelors degree required
- Minimum 3 years experience in higher education enrollment setting.
- Must have strong communication skills and ability to handle multiple projects.
- Experience with Student Information Systems and CRMs required.
- Experience with PeopleSoft SlideRoom and Slate preferred.
- Some evenings and weekends may be required.
The Art Institute of Chicago is an Equal Opportunity Employer. We fully comply with applicable federal and state disability laws and provide reasonable accommodations for applicants and employees with disabilities. We recruit hire and promote qualified individuals solely on the basis of their skills qualifications and experience. If you require reasonable accommodation to participate in the application or interview process please contact Human Resources at
Required Experience:
Director
Employment Type
Full-Time
