Senior Manager, Technical Application Services
Senior Manager, Technical Application Services
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Job Description
WHAT MAKES US US
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative curious collaborative person who embraces challenges and wants to grow learn and pursue outcomes with our prestigious financial clients say Hello to SimCorp!
At its foundation SimCorp is guided by our values caring customer success-driven collaborative curious and courageous. Our people-centered organization focuses on skills development relationship building and client success. We take pride in cultivating an environment where all team members can grow feel heard valued and empowered.
If you like what were saying keep reading!
WHY THIS ROLE IS IMPORTANT TO US
We are looking for a skilled Senior Manager for Technical Application Services for SimCorp Manila Office to oversee our growing Technical Services Delivery in APAC region. The key priority is to secure efficient service delivery ensure client satisfaction and lead a team of consultants to drive excellence.
The Technical Application Services Senior Manager is expected to have a continuous focus on delivery of high quality and optimizing customer value by focusing on good service practices and increasing a positive customer perception of SimCorp offerings and the way working with SimCorp.
You will be part of our fast-growing service organization and being responsible for a highly skilled and motivated team having the option to participate in the service delivery yourself based on your own expertise.In this position you will report to the Senior Director Technical Application Services.
WHAT YOU WILL BE RESPONSIBLE FOR
People development and management.
Lead a group of approximately 10 consultants based in APAC region overseeing goal setting salary discussions and career development.
Manage employee performance with your team and provide continuous feedback.
Work with individual employees to raise employee satisfaction and engagement.
Secure continuous training/learning in the team as well as knowledge sharing.
Talent recruiting onboarding and development in your team.
Act as a coach providing career guidance to all consultants within your team.
Ensure the high quality in all service deliverables and ensure compliance with contracts and SLAs/OLAs.
Drive continuous improvement of our service offerings and develop new service components.
Focus on standardization efficiency and automation.
Allocate consultants to projects/tasks based on business requirements and consultants aspirations and capabilities.
Being a technical expert in operating SimCorp Dimension both from an application or database perspective you will also be responsible for service delivery components.
WHAT WE VALUE
Most importantly you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.
Exemplary management approach leading by example and promoting continuous development.
Proficient communication skills and skilled (client-)relationship builder.
Good ability to coach motivate and engage employees.
Creating and delegating tasks to further the development of the individual employees.
Experience in managing complex client situations and projects.
Strong technical background preferably from application operations or Oracle Database Administration with experience in SimCorp Dimension or similar applications running on Windows Application Servers.
Experience from project or service delivery organization on team lead level.
Service-mindedness and a positive mindset experience in working with ITIL framework.
Ability to make sound decisions by pursuing ways to balance quality cost risk and resources.
Great time-management and prioritization skills.
Effective planning carrying out and coordination skills.
Skilled at listening to different voices and recognizing their thoughts.
Analytical and process-oriented mindset.
Results-driven committed and creative with a global perspective.
Strong teamwork abilities an adaptable and cooperative colleague who excels in a culturally diverse and global organization.
BENEFITS
Flexible working hours and working model (on-site/hybrid)
HMO coverage and group life insurance
Monthly allowances (rice transportation internet)
13th month-pay and annual performance bonus
Professional training and courses
Possibility to develop your career in an international environment
Integration events and charity projects
New office located in Bonifacio Global City
SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30 offices worldwide the benefits package may vary from country to country.
NEXT STEPS
Please send us your application in English via our career site.
Please note that only applications sent through our system will be processed.
The interview stage is scheduled to take place at the end of June/early July.
At SimCorp we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants we kindly ask you to exclude personal data such as photo age or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.
For any questions you are welcome to contact Hanna Brzzka Lead Talent Acquisition Partner at . If you are interested in being a part of SimCorp but are not sure this role is suitable submit your CV anyway. SimCorp is on an exciting growth journey and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyones experience positive and valuable. Therefore during the process we will ask you to provide your feedback which is highly appreciated.
WHO WE ARE
For over 50 years we have worked closely with investment and asset managers to become the worlds leading provider of integrated investment management solutions. We are 3000 colleagues with a broad range of nationalities educations professional experiences ages and backgrounds in general.
SimCorp is an independent subsidiary of the Deutsche Brse Group. Following the recent merger with Axioma we leverage the combined strength of our brands to provide an industry-leading full front-to-back offering for our clients.
SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees so that we can provide best-in-class solutions to our clients.
#LI-Hybrid
Required Experience:
Senior Manager
Employment Type
Full-Time
