Area Manager - Outbound & Delivery, Fulfillment Center
Area Manager - Outbound & Delivery, Fulfillment Center
Posted on :
22-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-08-2025
Job Description
At Amazon were working to be the most customer-centric company on earth. Since our founding in 1994 weve grown from an online bookstore to a global technology leader in e-commerce cloud computing digital streaming and artificial intelligence. We distribute millions of products each year to our loyal customers across more than 100 countries. Our innovative spirit drives us to constantly push boundaries and redefine whats possible in logistics and delivery.
As we continue to expand our operations were seeking exceptional leaders who share our passion for innovation and customer obsession. At Amazon youll have the opportunity to work on projects collaborate with world-class talent and make a tangible impact on millions of customers lives. We foster a culture of ownership continuous learning and data-driven decision-making empowering our employees to think big and bring their ideas to life.
Role Overview:
As an Area Manager - Outbound and Delivery you will play a crucial role in our complex and fast-paced logistics network. This dynamic position combines responsibilities across our Fulfillment Center (FC) and Delivery Station (DS) operations requiring a versatile leader who can seamlessly manage both outbound processes and delivery preparations.
Youll be at the forefront of our customer-facing operations ensuring that millions of packages are processed efficiently and prepared for timely delivery. Your focus will span four key areas: safety quality customer experience and productivity. Youll be responsible for leading a diverse team of associates optimizing processes and driving continuous improvement in our outbound and delivery operations.
This role offers a unique opportunity to gain comprehensive experience in Amazons logistics ecosystem. Your decisions and innovations will directly impact Amazons ability to meet and exceed customer expectations playing a vital part in our mission to be Earths most customer-centric company.
As an Area Manager youll also be instrumental in shaping Amazons future leaders. Youll mentor and develop your team fostering a culture of excellence and innovation. This role is ideal for those who thrive in a fast-paced environment enjoy solving complex problems and are passionate about delivering results that directly impact customer satisfaction.
Key job responsibilities
Team Leadership:
- Manage and develop a team of warehouse associates and delivery personnel
- Oversee performance provide training and address team member needs
- Collaborate with other Area Managers to balance labor and ensure efficient operations
Operational Management:
- Review work forecasts and set productivity targets to meet overall building objectives
- Oversee the outbound process from order fulfillment to last-mile delivery preparation
- Monitor and improve KPIs such as On-Time Dispatch and First Day Delivery Success
Safety & Compliance:
- Implement and support all safety programs and ensure OSHA compliance
- Maintain a safe work environment for all associates in both FC and DS areas
Process Improvement:
- Identify and lead process improvement initiatives using Lean tools
- Analyze metrics to find root causes and drive operational enhancements
- Develop practical solutions to complex problems without compromising quality
Cross-functional Collaboration:
- Liaise with internal teams and external partners to ensure smooth outbound and delivery operations
- Communicate daily metrics and report exceptions to relevant departments
Innovation & Adaptability:
- Embrace and lead change in Amazons fast-paced environment
- Support the implementation of new systems and processes in outbound and delivery operations
A day in the life
- Work flexible schedules including nights weekends and holidays as required
- Operate in both Fulfillment Center and Delivery Station settings
- Thrive in a dynamic fast-paced atmosphere
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak write and read fluently in English
- Speak write and read fluently in Portuguese
- Employee and performance management experience
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As we continue to expand our operations were seeking exceptional leaders who share our passion for innovation and customer obsession. At Amazon youll have the opportunity to work on projects collaborate with world-class talent and make a tangible impact on millions of customers lives. We foster a culture of ownership continuous learning and data-driven decision-making empowering our employees to think big and bring their ideas to life.
Role Overview:
As an Area Manager - Outbound and Delivery you will play a crucial role in our complex and fast-paced logistics network. This dynamic position combines responsibilities across our Fulfillment Center (FC) and Delivery Station (DS) operations requiring a versatile leader who can seamlessly manage both outbound processes and delivery preparations.
Youll be at the forefront of our customer-facing operations ensuring that millions of packages are processed efficiently and prepared for timely delivery. Your focus will span four key areas: safety quality customer experience and productivity. Youll be responsible for leading a diverse team of associates optimizing processes and driving continuous improvement in our outbound and delivery operations.
This role offers a unique opportunity to gain comprehensive experience in Amazons logistics ecosystem. Your decisions and innovations will directly impact Amazons ability to meet and exceed customer expectations playing a vital part in our mission to be Earths most customer-centric company.
As an Area Manager youll also be instrumental in shaping Amazons future leaders. Youll mentor and develop your team fostering a culture of excellence and innovation. This role is ideal for those who thrive in a fast-paced environment enjoy solving complex problems and are passionate about delivering results that directly impact customer satisfaction.
Key job responsibilities
Team Leadership:
- Manage and develop a team of warehouse associates and delivery personnel
- Oversee performance provide training and address team member needs
- Collaborate with other Area Managers to balance labor and ensure efficient operations
Operational Management:
- Review work forecasts and set productivity targets to meet overall building objectives
- Oversee the outbound process from order fulfillment to last-mile delivery preparation
- Monitor and improve KPIs such as On-Time Dispatch and First Day Delivery Success
Safety & Compliance:
- Implement and support all safety programs and ensure OSHA compliance
- Maintain a safe work environment for all associates in both FC and DS areas
Process Improvement:
- Identify and lead process improvement initiatives using Lean tools
- Analyze metrics to find root causes and drive operational enhancements
- Develop practical solutions to complex problems without compromising quality
Cross-functional Collaboration:
- Liaise with internal teams and external partners to ensure smooth outbound and delivery operations
- Communicate daily metrics and report exceptions to relevant departments
Innovation & Adaptability:
- Embrace and lead change in Amazons fast-paced environment
- Support the implementation of new systems and processes in outbound and delivery operations
A day in the life
- Work flexible schedules including nights weekends and holidays as required
- Operate in both Fulfillment Center and Delivery Station settings
- Thrive in a dynamic fast-paced atmosphere
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak write and read fluently in English
- Speak write and read fluently in Portuguese
- Employee and performance management experience
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
