Permit Services Manager

IDEAL CANDIDATE STATEMENT

The City of Sacramento is seeking a Permit Services Manager who is a forward-thinking leader with strong interpersonal and supervisory skills is innovative and demonstrates a high level of proficiency in carrying out strategic initiatives. The ideal candidate will have experience communicating with employees outside agencies and the public in resolving complex building and permitting issues. The ideal candidate for this role will be an adept team player with the ability to plan coordinate and oversee the public counter operations. They will have experience with improving operations and permitting processes initiating new ideas and fostering staff cooperation. Additionally experience in the preparation and presentation of reports and handling highly visible and politically sensitive issues of public interest relating to permitting services is desired in the ideal candidate. If you have a background in providing excellent customer service building partnerships and want to foster an innovative workplace apply today!

• Directs and supervises the day-to-day activities of the Permit Services Counter Unit; establishes Unit priorities and daily work plans; monitors the efficiency and effectiveness of Unit work products through quality control and related activities; helps develop recommend and implement Unit goals and objectives in accordance with the Departments core purpose mission vision and values.
• Selects assigns trains directs and evaluates subordinate staff including building inspectors technicians and others.
• Provides technical direction to Unit staff and participates in the technical workload as appropriate; develops materials explaining development and permit regulations and procedures; and provides pre-construction design consultation.
• Oversees planning referral sheet review to qualify applications submitted for commercial and residential plan review and fee estimates for a variety of proposed projects; interprets and applies laws codes and regulations to approve or reject plans; and notifies involved parties regarding plan status.
• Reviews and analyzes permit requests for compliance with applicable laws codes and regulations.
• Assures Unit compliance with laws regulations statutes and codes related to planning code enforcementand building matters; explains complex planning and building codes and laws to others.
• Coordinates Unit activities with Department managers/staff City officials/ managers/employees outside vendors/contractors/agencies and the general public; responds to inquiries and resolves complaints; provides information to various individuals and groups on complex inspection and permitting issues; participates on committees and task forces as assigned; conducts and/or attends meetings classes conferences and workshops.
• Prepares statistical and narrative reports correspondence and other documents including those required by law; makes presentations to individuals and/or groups as required.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

QUALIFICATIONS

Knowledge of:

• General principles practices and methods of urban development related disciplines.
• State local and uniform codes laws and ordinances
  related to planning building and construction including but not
  limited to: Planning and Zoning RegulationsInternational Building Code State Building Regulations National Electric Code (residential) Uniform
  Plumbing Code and Uniform Mechanical Code; applicable city codes; and various agencies that impact building activities.
• Principles and practices of effective human resources management supervision and training.
• Public relations practices and techniques.
• Research methods; report writing techniques; statistical concepts and methods.
• Principles and techniques of project management.
• Knowledge of development and impact fee application and calculation.

• Use of modern office equipment including computers computer applications and software.

• Manage a counter-based plan inspection and permit program; meet deadlines; make sound decisions under pressure.
• Review complex building plans for structural electrical plumbing and mechanical compliance and potential/actual faults.
• Supervise subordinate personnel including supervisors technical and other support staff.
• Develop revise and administer policies and procedures necessary for efficient and effective development application permitting operations.
• Read and interpret complex laws and regulations impacting development related activities.
• Establish and maintain effective working relationships with public officials co-workers contractors public/private agencies and the general public.
• Communicate effectively verbally and in writing.

Please note the City of Sacramentos preferred method of communication with applicants is via e-mail. As such please ensure you verify the e-mail address on your application and check your e-mailfrequently including your spam and junk folders. All e-mail notifications can also be accessed through the applicant inbox.

1. Application: (Pass/Fail) All applicants must complete and submit online a City of Sacramento employment application by the final filingdeadline;

• Employment applications must besubmittedonline; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
• If applicants do not list current and past job-related experience in theduties area of theWork Experience section.Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
• If see resume is noted in the Work Experience section; a resume will not substitute for the informationrequiredin the Work Experience section.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• Proof of education such as but not limited to university/college transcripts and degrees should be submitted online with your application. Proof of education will berequiredat time of appointment.
• Proof of certification and/or license should be submitted online with your application. Proof of certification and/or license will berequiredat time of appointment.

2. Supplemental Questionnaire:(Pass/Fail) In addition to the City of Sacramento employment application all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filingdeadline;

• Responses to the supplemental questionnaire must besubmittedonline; paper questionnaire will not be accepted.
• Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
• A resume will not substitute for the informationrequiredin the supplemental questionnaire.
• Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process.

3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications as stated on the job announcement for applications selected by the hiring department.

4. Interview Process:Human Resources willforwardapplications to the hiring department. Thosedeterminedto be the most qualified candidates will be invited toparticipatein an interview process.

5. Conditional Hire:Upon receipt of a conditional offer the selected candidate must complete and pass Live Scan/ applicable candidates may also need to pass a pre-employment medical exam controlledsubstanceand/or alcohol test andpossessany required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:
For questions concerning this job announcement and the application process:

• Please visit for a comprehensive step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT contact Live Application Support at .
• Visit the City of Sacramento Human ResourcesDepartment website at an email to ;or
• Call the Human Resources Department at