drjobs : Assistant Housekeeping Manager - Holiday Inn Express Singapore Clarke Quay

: Assistant Housekeeping Manager - Holiday Inn Express Singapore Clarke Quay

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1 Vacancy
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Job Location drjobs

Singapore - Singapore

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Your day-to-day

  • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
  • Maintain proper inventory levels managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation).
  • Inspect VIP rooms and public areas to ensure furnishings guest rooms/suites equipment linens and public areas are clean and in good repair to meet guest satisfaction.
  • Ensure monthly room IHG Way of Clean audits are conducted and housekeeping employees are achieving set targets.
  • Manage day-to-day staffing requirements plan and assign work and establish performance and development goals for employees. Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance.
  • Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
  • Promote teamwork and quality service through daily communication and coordination with other department heads.
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
  • Ensure staff in housekeeping annual leave and public holiday leave are cleared as per schedule.
  • Respond to guest complaints special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Maintain procedures for security of lost and found items.
  • Close liaison with Engineering department on Preventive Maintenance Management (PPM program daily.
  • To carry out monthly checklist for guest room condition and status in terms of furnishing and fittings.
  • Perform other duties as assigned. May also serve as manager on duty.
  • Prepare daily room allocation report for room attendants.
  • Manage daily monthly & quarterly cleaning checklist.



Required Experience:

Manager

Employment Type

Full Time

Company Industry

About Company

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