Senior Systems Engineer

Job Description

Position Summary

The Senior Systems Engineer will be responsible for the design implementation administration and ongoing support of the firms enterprise infrastructure. This role covers a wide range of technologies including Citrix (VDI and NetScaler) VMware virtualization NetApp storage and Active Directory. The position requires strong hands-on technical skills the ability to troubleshoot complex issues and a proactive approach to maintaining a secure reliable and high-performing environment.

The Senior Systems Engineer will work closely with other IT teams to deliver firm-wide technology initiatives ensure system resilience and support business operations. This role will also provide cross-training and coverage in other Systems Engineering disciplines such as load balancing certificate management and data protection.

KEY RESPONSIBILITIES

• Maintain and support Citrix environments including VDI and NetScaler appliances.

• Manage and optimize VMware virtualization infrastructure.

• Administer and monitor NetApp storage systems.

• Maintain secure and optimize Active Directory environments.

• Perform regular system updates patching and configuration changes.

• Test and implement upgrades to maintain security performance and supportability.

• Monitor system performance dashboards logs and alerts.

• Diagnose and resolve complex infrastructure issues.

• Escalate critical incidents as needed and work with vendors on resolutions.

• Work with cross-functional teams to deliver technology projects on time and within scope.

• Assist with technology roadmap planning and infrastructure improvements.

• Maintain accurate system documentation and configuration records.

• Ensure compliance with security standards and policies.

REQUIRED EDUCATION KNOWLEDGE & EXPERIENCE

• Associates degree OR 7 years of equivalent IT systems experience.

• 3 years in a multi-office enterprise environment (multi-national preferred).

• Proven administration experience with Citrix VMware NetApp and Active Directory.

• Strong understanding of enterprise infrastructure networking and storage fundamentals.

• Experience with disaster recovery solutions and high-availability systems.

REQUIRED SKILLS AND ABILITIES

• Citrix (VDI NetScaler) administration and optimization.

• VMware virtualization management and troubleshooting.

• NetApp storage provisioning performance tuning and monitoring.

• Active Directory management group policy and security.

• Strong organizational and time management skills.

• Excellent troubleshooting and analytical skills.

• Ability to manage multiple tasks and projects simultaneously.

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office tools (Word Excel Visio PowerPoint).

• Scripting experience (PowerShell Python) preferred

• Azure Active Directory administration preferred

• Experience with Microsoft Exchange and Exchange Online preferred

PHYSICAL REQUIREMENTS

• Ability to sit and stand for extended periods.

• Ability to lift up to 50 pounds.

• Ability to install equipment in standard 7-foot racks or cabinets.

• Occasional but infrequent travel may be required.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

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