DEPT OF CHILD SAFETYThe Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety strengthen families and achieve permanency. DCS has field office locations located throughout the state of Arizona with its central office located in Downtown Phoenix. DCS employs over 2800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect. |
CASE AIDE
Office Child Welfare Investigations
663 W Main Ave. Casa Grande AZ 85122
Salary: $17.348/hourly
Grade: 14
Under immediate to general supervision this position provides a variety of services to families children and adults in various social service programs in the Department of Child Safety (DCS). Duties include assisting individuals and families with application process providing case management assistance to participants involved in DCS as well as providing clerical support as needed.
- Provides one on one instructions/role playing to DCS clients on home arrangement and child development; refers clients to appropriate community resources; and assesses clients in regards to the needs and abilities as outlined by the case manager.
- Transports/escorts clients to scheduled appointments and makes arrangements for appointments; documents and enters case notes into Guardian.
- Conducts parenting skills training classes for DCS clients; and supervises visits among natural parents and children; documents and enters case notes into Guardian.
- Refers clients to community organizations to increase self sufficiency; participates in Foster Care Review Board (FCRB) meetings staffings court hearings and other meetings as required; attends scheduled trainings.
- Writes case dictation for case files; and meets with participants to monitor compliance and progress with case plans.
- Participates in unit meetings. Provides clerical support as needed.
- Other duties as assigned as related to the position.
| Knowledge Skills & Abilities (KSAs): |
Knowledge of:
- Current state federal and district laws and policies regarding child welfare services
- Resources available in the community that may be utilized on behalf of clients
- Policies procedures and practices of court FCRB with regards to cases involving custody and placement of children
- Developmental and behavioral problems of children cultural environmental and community influences on the behavior and development of individuals
Skills in:
- Eliciting and gathering information
- Listening and providing supportive attention
- Managing own time and arranging work
- Verbal and written communication
- Interpersonal relationships
Ability to:
- Organize pertinent data in a logical coherent manner
- Perform routine clerical functions such as reception filing mailing data entry
- Prepare written reports in a prescribed format
- Establish and maintain effective working relationships with clients and their families
- Use computers and software
- Learn DCS policies and procedures
- Interact with professionals e.g. psychologists social workers etc. on a daily basis
Possess some college or university experience with some credit hours in child development rehabilitation social services counseling psychology sociology or other related field. Working in a child welfare environment indirectly or directly with clients. The ideal candidate will also possess computer experience which includes Windows applications.
| Pre-Employment Requirements: |
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical dental life and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
All DCS positions participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility becomes effective after 27 weeks of state employment.
ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
DEPT OF CHILD SAFETYThe Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety strengthen families and achieve permanency. DCS has field office locations located throughout the state of Arizona wit...
DEPT OF CHILD SAFETYThe Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety strengthen families and achieve permanency. DCS has field office locations located throughout the state of Arizona with its central office located in Downtown Phoenix. DCS employs over 2800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect. |
CASE AIDE
Office Child Welfare Investigations
663 W Main Ave. Casa Grande AZ 85122
Salary: $17.348/hourly
Grade: 14
Under immediate to general supervision this position provides a variety of services to families children and adults in various social service programs in the Department of Child Safety (DCS). Duties include assisting individuals and families with application process providing case management assistance to participants involved in DCS as well as providing clerical support as needed.
- Provides one on one instructions/role playing to DCS clients on home arrangement and child development; refers clients to appropriate community resources; and assesses clients in regards to the needs and abilities as outlined by the case manager.
- Transports/escorts clients to scheduled appointments and makes arrangements for appointments; documents and enters case notes into Guardian.
- Conducts parenting skills training classes for DCS clients; and supervises visits among natural parents and children; documents and enters case notes into Guardian.
- Refers clients to community organizations to increase self sufficiency; participates in Foster Care Review Board (FCRB) meetings staffings court hearings and other meetings as required; attends scheduled trainings.
- Writes case dictation for case files; and meets with participants to monitor compliance and progress with case plans.
- Participates in unit meetings. Provides clerical support as needed.
- Other duties as assigned as related to the position.
| Knowledge Skills & Abilities (KSAs): |
Knowledge of:
- Current state federal and district laws and policies regarding child welfare services
- Resources available in the community that may be utilized on behalf of clients
- Policies procedures and practices of court FCRB with regards to cases involving custody and placement of children
- Developmental and behavioral problems of children cultural environmental and community influences on the behavior and development of individuals
Skills in:
- Eliciting and gathering information
- Listening and providing supportive attention
- Managing own time and arranging work
- Verbal and written communication
- Interpersonal relationships
Ability to:
- Organize pertinent data in a logical coherent manner
- Perform routine clerical functions such as reception filing mailing data entry
- Prepare written reports in a prescribed format
- Establish and maintain effective working relationships with clients and their families
- Use computers and software
- Learn DCS policies and procedures
- Interact with professionals e.g. psychologists social workers etc. on a daily basis
Possess some college or university experience with some credit hours in child development rehabilitation social services counseling psychology sociology or other related field. Working in a child welfare environment indirectly or directly with clients. The ideal candidate will also possess computer experience which includes Windows applications.
| Pre-Employment Requirements: |
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical dental life and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
All DCS positions participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility becomes effective after 27 weeks of state employment.
ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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