Sr. HRIS Analyst
Sr. HRIS Analyst
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior HRIS Analyst
Genesys is looking for a Senior HRIS Analyst who will help support our Workday Core HCM this role you will be working on system configuration general system and data maintenance activities and developing processes to maintain data addition this role will have a specialized area of focus in business process configuration and Learning. This role requires strong collaboration with stakeholders in all parts of the company but particularly with the IT and Talent and Learning teams. L
What youll do in this role:
- Function as an internal super user of HR systems.
- Serve as a SME for other members of the HR team providing guidance and support for day-to-day operations.
- Research automation options within existing or new systems and presents management with recommendations.
- Interface with IT personnel on system projects and initiatives and coordinate with HR management.
- Develop and implement related processes and procedures including those for data entry data flow and exchanges with other computer systems.
- Develop and regularly run system audits to ensure the preservation of data integrity and work with key stakeholders to make necessary changes.
- Create procedural documentation including training materials or process documentation.
- Manage confidentiality of data by following established security/confidentiality standards.
- Work special projects as assigned.
- Provide training to system users as necessary. May develop and deliver user training programs which address various skill levels and needs.
What you need to be successful in this role:
- Five to seven years of prior experience working as a Sr. HRIS analyst or equivalent with advanced experience in one or more area of Workday (Core Security Benefits Absence etc.).
- Thorough understanding of SOX compliance and audit requirements related to HRIS functions.
- Proven ability to learn on the fly and maintain composure in a fast-paced ambiguous environment.
- Strong team orientation and collaborative style.
- Excellent process management planning and organizational skills.
- Resilient and determined to ensure projects and deliverables are achieved.
- Excellent oral and written communication skills.
- A commitment to excellence and attention to detail.
- Ability to effectively communicate highly technical concepts to both technical and non-technical personnel in a diverse and multi-lingual company.
- Deep understanding of human resources business processes the automation of such processes and their role in the overall financial controls of a publicly traded company.
- Demonstrated ability to work professionally; to uphold confidentiality and manage sensitive situations with tact.
- Ability to work independently with general direction.
- Possess a proactive enthusiasm for solving problems and adding value to the company.
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .
You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Employment Type
Full-Time
