Service Associate - Front Office / Front Desk åå°æ¥å¾
Service Associate - Front Office / Front Desk åå°æ¥å¾
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Job Description
About Shangri-La Hotel Fuzhou
Located in the heart of Fuzhou the capital city of Fujian Province Shangri-La Hotel Fuzhou overlooks Wuyi Square and has stunning views of Wushan and Yushan. Within close proximity to the citys shopping sentre and a mere 45 minutes to the international airport Shangri-La Hotel Fuzhou is an ideal venue for both business and leisure travellers alike.
Shangri-La Hotel Fuzhou has 414 beautifully appointed guestrooms and suites spread over 26 floors while boasting some of Fuzhous most spacious and advanced conference and banqueting facilities. For work-life balance we offer a well-equipped hotel aports and recreational facility in hotel.
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We are looking for a Service Associate - Front Office/ Front Desk
As a Service Associate Front Desk we rely on you to
1. Creating a warm and welcoming arrival for guests ensuring an effective and efficient check-in
2. Ensuring a memorable guest stay by giving caring and courteous guest services providing information responding to problems and dealing with guests in a friendly and ever-hospitable manner.
3. Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.
4. Good understanding of hotel operations practices and procedures.
5. Keep quality service standard to internal and external guests
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We are looking for someone who:
1. Minimum1 year experience in Front Desk/Guest Relations/Service Center in an International hotel
2. Be familiar with FD service steps and the Opera system
3. Fluent in English.
4. Excellent Skill in communicating with debtors;
guests service sense and professional skills.
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If you are the right person what are you waiting for Click the apply button now!
Required Experience:
IC
Employment Type
Full-Time
