JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

DUTIES & RESPONSIBILITIES

People Management

• Provide leadership to FM teams in the Area
• Develop and sustain a high-quality well-motivated team.
• Ensure high staff morale trust and work ethics
• Build and maintain an environment that supports teamwork co-operation and performance excellence within team
• Mentor and enable Training & Development of team members
• Promote Initiative/Idea sharing across the sites in the Area and create opportunities for wider collaboration in the account and company.

Client/Stakeholder Management

• Establish strengthen and maintain credible relationships with Client and BU Stakeholders in the Area through regular interaction and engagement.

Contracts Management

• Ensure that all Regional/Area contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team
• Work with Regional and Global Purchasing to implement Regional/Global sourcing strategies

Site Operations Management

• Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
• Ensure critical & key performance measurements & achieve targets
• Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications.
• Ensure Completion of all required audits and achieve targets in the Area.
• Standardize Operating Procedures and ensure compliance with Clients policies and procedures including all government regulations in the Area
• Demonstrate comprehensive understanding of the entire portfolio across multiple sites.
• Effectively manage and adapt to regional changes and complexities.
• Consider long-term implications of regional changes and their impact on operations.

Health & Safety Management

• Ensure that all sites meet all legal and Client required H&S regulations
• Ensure that all Jones Lang LaSalle staff are working in compliance with H&S regulations

Finance Management

• Ensure that all sites meet all financial targets and control requirements
• Provide oversight to all sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required

Required Qualifications & Experience

• Degree or Diploma in Business Administration/ Hospitality/ Facilities or equivalent qualification
• Minimum of 5 years experience in Finance Hospitality Property Management or Facilities Management.
• Proven ability to manage and oversee multiple sites effectively.
• Demonstrated flexibility and proactivity in approach to work.

LEADERSHIP

• Represent JLL by behaving consistently with cultural and company requirements.
• Provide services to client in keeping with clients cultural and company requirements.
• Work unsupervised & manage the work of others.
• Assist & mentor colleagues.

PERSONAL EFFECTIVENESS

• Define the teams delivery objectives with reference to the Master Agreement & requirements of the client and site.
• Provide regular feedback on the overall performance of the delivery team to both JLL Account Management & the client representatives.
• Works towards individual as well as team targets monitor and manages individual performance.
• Ability to adapt quickly to changing regional dynamics and complexities.
• Proactively identify and implement improvements across multiple sites.

DECISION MAKING

• Demonstrate a pro-active approach to issues.
• Be able to make difficult decisions and resolve problems.
• Recognise escalation issues & action accordingly
• Actively search-out opportunities to achieve better or best results and increase the service delivery provided by JLL
• Demonstrate ability to make strategic decisions considering both short-term needs and long-term implications for the entire portfolio.

RELATIONSHIP BUILDING

• Promote open constructive and collaborative relations with superiors subordinates peers and clients.
• Build and maintain strong relationships with stakeholders across multiple sites and regions.

COMMUNICATION

• Listens effectively and communicate through actions and example.
• Encourage clear strong written and oral communication skills within the team
• Ensure regular communication and suitable escalation of both issues and successes.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement and Supplemental Privacy Statement for Individuals in China.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.