Onboarding (KYC) Specialist
Onboarding (KYC) Specialist
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Job Description
Our mission is to enable everyone to build wealth
We reinvent how trading and investing work by creating exceptional products people love.
Fostering a culture of excellence and high velocity is the key to our success.
oday we serve over 4.5 million clients with more than 30 billion in assets under managementa testament to the scale and trust weve built in just a few years.
The role
Were looking for a customer advocate to join our passionate team. We are committed to recruiting knowledgeable friendly and motivated people who are enthusiastic about delivering top-notch service.
Our goal is to provide exceptional customer care to our expanding international client base. Youll work with a highly motivated and successful team of high performers where you can evolve career-wise.
The skills and abilities you need
Proficiency in English (C1 or above)
Customer-orientated approach
Good time management and multitasking skills
Willingness to learn and develop
Adaptiveness to a rapidly changing environment
Bonus points
Previous experience in customer service
Understanding of the stock market and the fintech industry
Fluency in another language
What youll do
Communicate with clients in English/Bulgarian
Deal with incoming inquiries via chat and email
Review analyze and verify client onboarding documents
Input and validate client data
Conduct due diligence and risk assessments on new clients
Channel clients feedback
Working on a 24/7 schedule organized in shifts
What we offer
Comprehensive training program to adapt to the insights of the business
Upskill trainings throughout your career
Full appreciation of your talent and ideas
Generous remuneration package
Excellent social benefits including 25 days off a sports card and private health insurance
Are you ready to accelerate your career with us Wed love to hear from you!
We thank all applicants but only candidates selected for an interview will be contacted.
All personal data of applicants is protected by the law and will be treated with strict confidentiality.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
