Process associate - Pricing & Promotions

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Process Associate Pricing & Promotions / Invoice to Cash!
In this role you are expected to be an independent worker that demonstrates ownership of responsibilities self-reliance resourcefulness and a proactive approach to perform efficient and accurate post audits of closed and written off deductions identifying opportunities for recovery of invalid deductions which will contribute to the organizations revenue growth. You will work closely with your supervisor and independently to perform root cause analysis and share documented findings.
Responsibilities
Extract documentation for deductions including backup remittances proof of deliveries and other required items.
Identify and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs deduction reason coding and trends.
Leverage appropriate advanced and sophisticated methods and approaches to cleanse synthesize visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need.
Engage supervisor and client as required to resolve complex issues.
Special projects as needed.

Qualifications we seek in you
Minimum Qualifications
B Tech or Graduate/ Post Graduate degree in Accounting Finance Economics or similar field.
Relevant years of experience in Order to Cash and AR domain. Must be self-reliant resourceful and proactive in approaching tasks.
Strong analytical skills and ability to work with complex data.
Excellent attention to detail and problem-solving abilities.

Required Skills:
Good interpersonal skills with the ability to be both collaborative and inclusive within a team environment.
Good communication skills with ability to express ideas and recommendations clearly and succinctly.
Knowledge of Microsoft Office - Excel PowerPoint and Word.
Ability to multi-task and prioritize items with specific time constraints.
Ability to adapt to business changing needs.
Client focused mindset with proven ability to respond quickly to internal and external client requests.

Desirable Skills:
Proficient in ERP systems (SAP)
Pricing & Promotions:
Knowledge of Trade Promotions Pricing Invoice to Cash processes - Collections Cash applications in CPG Health Care or food industry.

Supply Chain:
Knowledge of all non-trade deductions such as shortages damaged deliveries Invoice errors etc. and Invoice to Cash processes - Collections Cash applications in CPG Health Care or food industry.

Attitude and Aptitude:

Exhibits adaptability integrity respect and teamwork.
Proactive detail oriented approaches work with a commitment to quality and problem-solving skills.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.