Senior Product Analytics Manager
Senior Product Analytics Manager
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1 Vacancy
Job Description
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Austin Lisbon Mexico City
About the department
The Self-Serve Team is responsible for Cloudflares PLG business that serves 20% of the internet. We run growth marketing and product experimentation across all product categories including Application Services Cloudflare One and Developer Platform and all Plans such as Free Pro Business & Enterprise. We work to grow the business by understanding our customers needs at every stage of their journey from Awareness to Activation to Expansion and Retention.
Who you are
Our Product Analytics team is responsible for generating data-driven insights to help make key decisions to improve our products and help our customers. You are excited to do this at tremendous scale across our product suite. You excel at immersing yourself in a lot of data and synthesizing that data into actionable insights. You love to move uncomfortably fast and thrive in ambiguity.
Responsibilities
- Help to build an insights engine.
- Become an expert in our data and systems. You should be able to get the underlying data for all of our customers & products.
- Generate insights and recommendations for how we should drive growth across any of our products.
- Understand key company and product team objectives. Use this understanding to prioritize the many programs being run by the teams we support.
- In some cases you will be responsible for the execution of key programs. You will need to build strong relationships with our product and engineering leaders and drive those programs to completion.
Who you are
- Minimum of 10 years of analytics operations and/or data science experience ideally in PLG or B2C companies.
- Strong analytical skills especially with Excel and ideally including proficiency in SQL and Tableau
- Willingness to roll up your sleeves write queries and work with large quantities of data.
- Experience with and point of view on best practices for a PLG technology stack
- Experience driving long term cross-functional projects and thriving as the glue person. This means you are exceptional at understanding complex problems and designing solutions.
- Just as importantly you are able to mobilize a cross-functional team to execute the solution.
- You are highly motivated to make Cloudflare and your team successful.
- Demonstrative executive presence and ability to influence at all levels of the organization.
- Excellent verbal and written communication skills.
- Customer facing experience is a plus!
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
Required Experience:
Manager
Employment Type
Full Time
