Gaming Information Systems Agent

***This position is open through Friday August 29th 2025.***

The Redding Rancheria is seeking a Gaming Information Systems Agent. The preferred schedule for this position is Monday through Friday 7:00am-3:30pm.

JOB SUMMARY:

Perform system duties on surveillance equipment including programming network electricity and the ability to install maintain and repair surveillance equipment. Monitor and oversee all aspects of gaming in the Casino.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

1. A High School diploma or the equivalent thereof is preferred.
2. Scissor lift Certification must obtain in 6 months.
3. BICSI certification (INSTC INSTF) is preferred.
4. Knowledge of all laws and regulations related to Gaming industry and surveillance as well as Tribal policies and procedures.
5. Knowledge of Class II and III gaming operations.
6. Minimum one year Low Voltage Surveillance Technical Information Technology or related experience required.
7. Ability to configure IP Cameras as well as Coax Cameras.
8. Ability to analyze complex systems and identify the root cause of problems quickly and efficiently.
9. Knowledge of various types of Cable management and installation techniques.
10. Knowledge of computer hardware and software including applications.
11. Must be familiar with or be capable of learning various count systems for card games and slots and must have a good understanding of the different games and equipment used in the casino.
12. Must have working knowledge of computers and programming.

ESSENTIAL JOB DUTIES:

1. Administer and maintain end user accounts permissions and access rights.

2. Maintains diagnoses and troubleshoots systems and equipment.

3. Assist in planning and execution of managements projects.

4. Participates in the development and implementation key strategies best practice techniques and tactics to ensure systems optimization.

5. Responsible for installing Fiber and Cat6 cable for new installations.

6. Supervises employees in day to day operations when needed.

7. Provide technical user training and/or support for Surveillance Department.

8. Review and investigate logbook entries and incidents for referral.

9. Responsible for installation maintenance and/or repair of all surveillance equipment.

10. Provide technical user training and/or support for Gaming Department.

11. Provide training and assistance to Win-River Casino Security Department on all Surveillance Equipment.

12. Responsible for all surveillance equipment inventory records service records and maintenance logs.

13. Responsible to observe entire operation personnel and property as needed.

14. Report all discrepancies of Procedure/Internal Control as well as Risks and Liabilities to Surveillance Management.

15. Helps design maintain and or change physical and logical topologies.

16. Provide technical user training on CJIS computer and software.

17. Encrypting and protecting personal data.

18. Maintain a high standard of personal integrity.

19. Participation in continuation education and hands on technology training and testing.

20. Responsible for emergency calls when scheduled or needed.

21. Responsible to maintain confidentiality of Win-River Casino Bingo operations.

22. All other duties assigned or needed by Gaming Commission Surveillance Manager and/or Surveillance Systems Administrator.

23. Must be on-call.

24. Conduct investigation/reviews for Casino Management Surveillance Director Executive Gaming Director.

25. Trains all Surveillance staff on Surveillance equipment.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at please fax ) or email ().

All certifications credentials/licenses education verification /degrees and/or transcripts and Indian verification are required to process your application.

Indian preference applies but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition Redding Rancheria offers an excellent benefit package containing Medical Dental Vision Life Insurance and Short/Long Term disability paid holidays vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River Wintu and Yana people where pride in Tribal culture history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

further information please contact Human Resources Dept. at .