Lead, Clinical Quality Improvement
Lead, Clinical Quality Improvement
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Job Description
Pour obtenir une traduction en franais de loffre demploi suivante veuillez envoyer un courriel . Les demandes seront traites dans un dlai de trois jours ouvrables et la priode de dpt des demandes sera prolonge de trois jours.
To obtain a French translation of the following job posting please email . Requests will be addressed within three business days and the application window will be extended by three business days.
At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Ontario Health is seeking a passionate and experienced Lead Clinical Quality Improvement to join our Hospital-based Clinical Quality team in the Quality division of the Acute and Hospital-based Care portfolio.
As aLead Clinical Quality Improvement you will play a pivotal role in shaping and advancing clinical quality initiatives across Ontarios health system.
In this role you will work with provincial regional and local teamsas well as clinical leadersto drive a variety of quality improvement (QI) initiatives. These include:
Ontario Surgical Quality Improvement Network
General Medicine QI Network
Emergency Department Return Visits Quality Program
Youll support the implementation of provincial QI programs and clinical standards build QI capacity spread best practices and strengthen connections across the quality ecosystem. This is a unique opportunity to lead system-level change and help remove barriers to frontline improvement.
Here is what you will be doing
Supports Quality Improvement Programs
Subject matter expert who understands context and system dynamics to inform program and initiative planning
Serves as an expert resource on quality improvement (QI) knowledge and skills change management approaches to critique and enhance existing program efforts
Responsible for coordinating the ongoing work to maximize effectiveness of the programming for program participants
Proactively problem solves and develops practical solutions to a wide range of complex cross-disciplinary problems and issues
Identifies and supports action planning for short medium and long-term priorities with the aim to develop and enable implementation of solutions
Ensures robust patient partnering attention to equity and alignment with Ministry of Health and Ontario Health priorities
Drafts proposals creates analysis summaries and articulates recommendations
Synthesizes resources and information from multiple sources to support program delivery to create knowledge translation tools presentations briefing notes workplans etc.
Works with system partners and stakeholders to ensure delivery of programs such as collaboratives communities of practices knowledge exchange sessions and related events.
Integrates and synthesizes data from a variety of internal and external sources (e.g. QIPs public reports MyPractice reports CIHI ICES coroner reports NSQIP etc.) to identify care and service gaps and to identify innovative approaches worthy of further testing and/or large scale implementation
Effectively works in an environment of ambiguity with proven adaptability and resilience to change.
Available for occasional travel to sites within the region as needed
Team Leadership
Oversees mentors and coordinates team members to ensure comprehensive support delivery within assigned programs
Monitors progress according to plans provides guidance to teams and escalates issues to Manager as required.
Provides coaching and advice for effective and efficient processes to engage and communicate with stakeholders
Relationship Management
Upholds the importance of core values and culture by leading team and building strong communication among both internal and external team members and collaborates with staff across OH portfolios
Develops strategic solutions in partnership building consensus while identifying and resolving challenges and barriers to change
Liaises with internal and external support partners to identify and action opportunities for collaboration
Develops relationships with subject matter experts and key stakeholders to support them in the research and uptake of evidence on a variety of high priority topics; includes building relationships with internal subject matter experts in Quality Improvement within the Quality branch and across Ontario Health portfolios as well as external partners (e.g. sector associations patient partners Ministry branches CIHR)
Engages with & shares knowledge and experiences with partners (internal and external) towards shared purpose and common goals
Here is what you need to be successful
Education and Experience
Undergraduate degree required; Mastersdegree in relevant discipline preferred
10 years experience in health care
5 years experience within or supporting large scale quality improvement projects or 5 years experience as a QI professional implementing and supporting QI initiatives or similar large scale change initiatives
Certification and/or advanced knowledge/skills in change management quality improvement implementation science knowledge translation and/or project management
Clinical experiences as a regulated health professional is an asset
Knowledge and Skills
A strong understanding of Ontarios health care system including gaps between actual and ideal care reasons and potential mechanisms available to address them
Extensive knowledge of healthcare sectorswith experience working within a variety of quality improvement initiatives
Experience working with senior level health system leaders and other key stakeholders on complex issues
Strongbusiness acumenleadershipand critical thinkingabilities
Demonstrated initiative and independence to take appropriate action and anticipate organizational needs
Ability to developanddeliver presentations confidently with a variety ofaudiences
Completion of equity diversity and inclusion and anti-racismtraining
Exceptional interpersonal communications skills and ability to successfully build and maintainrelationships
Demonstrated analytical and problem-solvingskills
Ability to facilitate productive discussions among diverse partners
Ability to work effectively in both a team setting andindependently
Ability to analyze and interpret healthcare and population data/information
Strong writing skills and ability to translate complex ideas and concepts for both executive and publicaudiences
Excellent computer skillsin Microsoft Office and Virtual Meeting Platforms (MS Teams Zoom etc.)
Proven ability to work in afast-pacedenvironment; adaptable flexible positive and responsive tochange
Self starter with excellent time management and work prioritization skills
#LI-Hybrid
Location: Ontario Health supports a hybrid work environment and has office locations across the province. We welcome applications from candidates residing anywhere in the province of Ontario.
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 6External Application Deadline Date:
September 7 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Employment Type
Full-Time
