Complex Restaurant Manager - Hilton Portland and the Duniway Portland
Complex Restaurant Manager - Hilton Portland and the Duniway Portland
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Job Description
Come join the Mayrose and HopCity Teams as the Complex Restaurant Manager at The Duniway and Hilton Portland downtown! Located in the heart of downtown youll enjoy great perks such as a robust benefits package career growth opportunities and discounted hotel room stays for you and your family is a great step towards a wonderful career with the #1 Worlds Best Workplace!
Both properties combined are comprised of 700 guest rooms and they are located within a half mile from Arlene Schnitzer Concert Hall Pioneer Courthouse Square and Mall Portland Art Museum and Portland State University.
This position reports to the Director of Food and Beverage and helps oversee a team of up to 30.
The ideal candidate will possess:
2 years of Food and Beverage Manager experience.
Previous hotel and union experience a plus
Previous fine dining expereince preferred
Open flexible availability including nights weekends and holidays required
What will I be doing
As a Complex Restaurant Manager you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlets (restaurant lounge room service coffee shop etc.) in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Manage all outlet operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counselling and evaluations and delivering recognition and reward.
Monitor and assess product and service and satisfaction trends evaluate and address issues and make improvements accordingly.
Ensure compliance with health safety sanitation and alcohol awareness standards.
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
Ensure team members have current knowledge of outlet offerings products services facilities events pricing and policies and knowledge of the local area and events.
Recruit interview and train team members.
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking#1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage for you and your family
Vision dental life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) you can accrue up to 18 days in your first year
Supportiveparental leave program that runs concurrently with Washington States Paid Family and Medical Leave program. Our team members receive benefits up to Washington States maximum threshold per week. Hilton will then top this up to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Matching 401(k)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
#LI-AC1
Required Experience:
Manager
Employment Type
Full-Time
