Wellness Services Department Manager
Wellness Services Department Manager
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Job Description
Job Summary
Maintains a complex office providing wellness services in medical and counseling. Performs duties in maintaining records and taking care of administrative duties including supervising student workers. Interfaces with outside vendors and assists director with budget functions data tracking and coordination of departmental activities meetings and events.
Required Duties and Responsibilities
- Oversee daily clinical operation of medical and counseling services.
- Supervise student employees
Clerical tasks
Medical records management
Scheduling patient/client appointments
Mail pick-up and drop-off
Transportation
Provide supportive tasks to Medical and Counseling staff as needed
- Facilitates communication.
- Screens calls to the Director.
- Notifies the Director of any problems concerning either direct or indirect patient/client care
- Makes referrals.
- Creates and maintains meeting minutes.
- Schedules appointments
- Answers questions regarding requirements department practices and procedures
- Designs and produces office forms brochures and flyers.
- Responsible for coordinating modifications to department website with student life/university webmaster
- Correspondence Management
- Serves as Public Relations representative for Student Wellness Services interfacing with:
- Potential students and their families
- Outside vendors
- Mid-level and upper-level management of various departments at La Sierra University.
- Assists Director in the following areas
- Budget functions (includes preparing paperwork monitoring equipment and supply needs placing orders and submitting invoices)
- Tracks data (includes monitoring reporting and managing records)
- Coordinates employee testing/training
- Collaborate with Medical Director to create and Maintain Healthcare Compliance Program
- Facility Maintenance
- Create and monitor progress of work orders for issues with the building
- Schedule annual carpet cleaning
- Coordinates departmental activities meetings and events
- Point & Click (EHR)
- Implementation meaningful use and technician
- Training of staff and student workers
- Project Management work closely with Point & Click and university IT to coordinate and complete EHR-related projects
- Monitors loaning of department equipment e.g. crutches walker wheelchair diffuser Glucometer etc.
- Manages and maintains administrative Department Records
- In-house IT specialist for minor software and hardware problems with department equipment
- Department HIPAA coordinator
- Public Access Defibrillator Program coordinator
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelors degree (B. S. or B.A.) from four-year college or university; five years related experience and/or training; or equivalent combination of education and experience.
Masters degree (MHA) preferred.
Language Ability:
Ability to read analyze and interpret common scientific and technical journals financial reports and legal documents. Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
Math Ability:
Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
Expertise in Microsoft Office. Experience using Banner. Ability to learn FileMaker Pro and Point and Click (EHR). Ability to type 70 wpm.
Supervisory Responsibilities:
Ability to direct student workers.
Additional Requirements:
Incumbent must have strong leadership organizational multi-tasking and project management skills. They should also be solution-oriented as well as be a highly motivated self-starter. Ability to maintain office student and departmental records. Ability to provide assistance to the Department chair staff and contract instructors. Ability to be able to prioritize job assignments and to meet deadlines. Ability to understand budgets and be able to assist the chair in maintaining the budget as well as in writing contracts.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision Distance vision Peripheral vision Depth perception and Ability to adjust focus. While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop kneel crouch or crawl.
Wage Rage:$21.45 - $25.25 per hour with generous benefits
Required Experience:
Manager
Employment Type
Full-Time
