Senior Cloud Reliability Engineer
Senior Cloud Reliability Engineer
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Senior Cloud Reliability EngineerWhat does a great Senior Cloud Reliability Engineer do
In this role you will be instrumental in building and maintaining the technology that powers our core services with a particular focus on applications running in the Microsoft Azure Cloud. Your contributions will directly impact the success of companies worldwide. Our Technology team comprises experts dedicated to evaluating and enhancing current systems while innovating for the future.
You will leverage your analytical and troubleshooting skills to ensure seamless project participation maintain support continuity and handle rotating on-call escalations. Your responsibilities will include leading the detection and resolution of issues affecting the delivery of industry-leading Debit Web and Card API solutions. Teamwork and creativity are crucial in this role as you will be the go-to point for escalations tasked with resolving cardholder-impacting issues in a dynamic and fast-paced environment.
Essential Role Responsibilities:
Provide hands-on support for existing environments to include performance of the following related tasks: software installation patch installation upgrades query writing configuration security system monitoring and tuning disaster recovery planning and release deployments.
Collaborate with client services to understand customer needs provide technical support and ensure seamless integration and operation of our solutions enhancing overall client satisfaction and experience.
Implement tools and automation for build configuration management continuous integration (CI) deployment and application monitoring.
Automate and evolve infrastructure deployment strategies and testing to support a quick turnaround of deployments.
Work closely with Engineering to ensure all relevant KPIs are implemented within the monitoring framework.
Participate in all Production Support activities during incidents and outages. Hands-on technical resource capable of resolving all technical issues within lower and upper environments and making recommendation for performance and capacity improvements.
Participate in capacity planning tuning systems stability provisioning performance and scaling of the application infrastructure.
The desire to resolve issues for a 24x7 environment in a non-impacting yet fast-paced resolve time.
Basic Qualifications for Consideration:
Bachelors degree required; relevant equivalent work experience may be substituted for degree requirement
5 Hands on experience working with Cloud technologies (Azure or AWS)
5 Years experience with Kubernetes platforms such as Azure Red Hat OpenShift (ARO) Azure Kubernetes Service (AKS) or Amazon Elastic Kubernetes Service (EKS)
Knowledge of Apigee or other API Management Platforms
Experience working with third-party vendors
Able to work effectively both independently and as a member of a cross-functional team
Demonstrate a desire to automate as much as possible
Able to participate in on-call rotation
PREFERRED QUALIFICATIONS:
Containerization technologies such Docker or Podman
Continuous Integration / Continuous Delivery tools: Azure DevOps Tekton
Linux system administration ability to manage and troubleshoot Linux systems and services bash scripting
Understanding of routing and networking concepts
Experience working in an Agile development environment
Collaboration platforms such as JIRA Confluence Wiki ServiceNow
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Senior IC
Employment Type
Full-Time
