Front Desk Agent - Capital Plaza Hotel
Front Desk Agent - Capital Plaza Hotel
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Job Description
At Capital Plaza Hotel we believe in creating memorable guest experiences From Our Family to Yours. As thefirst face our guests see the Front Desk Attendant plays a vital role in making every stay exceptional. If you are welcoming professional and passionate about hospitality wed love for you to join our team.
Compensation and Benefits: $12.00 - $13.00/ per hour. Full-time team members receive benefits including health dental vision and life 401(k) STD LTD paid holiday vacation personal & sick time lean management training and numerous other employee discount benefits through our HR provider LL Roberts.
What Youll Be Doing:
As a Front Desk Attendant you will:
- Welcome and check in guests with warmth professionalism and efficiency
- Manage reservations room assignments and payments using our property management system
- Provide guests with helpful information about hotel amenities policies and the local area
- Handle guest inquiries requests and complaints with positivity and problem-solving skills
- Collaborate with housekeeping and maintenance teams to ensure seamless service
- Keep accurate records of room availability charges and guest accounts
- Maintain a clean organized and hospitable front desk area
- Uphold our service promise: delivering exceptional experiences every step of the way
What Were Looking For:
- High school diploma required; hospitality or customer service experience preferred
- Strong computer skills (Microsoft Word Excel; hotel reservation systems a plus)
- Positive personality with great communication and teamwork skills
- Dependable detail-oriented and proactive problem solver
- Flexible to work 1st shift 2nd shift weekends and holidays
- Ability to stand for long periods bend lift up to 40 lbs and thrive in a fast-paced environment
Why Youll Love Working with Us!
- Be part of a supportive people-focused team (we love peopleguests and coworkers alike!)
- Gain hands-on hospitality experience in a respected local hotel
- Opportunities to grow within Taylor Hospitalitys family of properties
- Competitive pay and team-oriented work environment
Ready to be the face of Capital Plaza Hotel
Apply today and bring your positive energy hospitality spirit and passion for people to our team.
Additional Information:Kindly be aware that the job description provided is not an exhaustive account of the activities duties or responsibilities entailed for this role. Standard Operating Procedures Training Checklists and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential to Par ManagementandTaylor Hospitalityare Equal Employment Opportunity companies we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race religion sex national origin sexual orientation age citizenship marital status or disability.
About the Company:Up to Par Management Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
