Meal Service Associate - Relief
Meal Service Associate - Relief
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Department Overview
OHSU is Oregons only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning with schools of medicine nursing pharmacy dentistry and public health and with a network of campuses and partners throughout Oregon. We are a national research hub with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portlands largest employer. And as a public organization we provide services for the most vulnerable Oregonians and outreach to improve health in communities across the state.
The Meal Service Associate is part of the multi-disciplinary team providing food and nutritional careto OHSU patients on Marquam Hill and at CHH2. Primary duties include coordinating all aspects ofpatient meal service including assisting the patients place meal orders assembling the meal in thekitchen (at CHH2) delivering to the patient and picking up the dirty tray.
Relief employees must be available to work at least four (4) days per pay period as determined according to the departments needs.
Function/Duties of Position
Patient Care:
- Provides direct care to the patient as required for meal service including: providing the menu taking the patients meal order using a portable electronic device confirms the items ordered are consistent with the prescribed diet checks the medical record for CBG orders or medications that need to be timed with food intake. Assists with assembling meals in the kitchen (At CHH2) delivers the meal and ensures patients are ready for meal with over-bed table cleared.
- Checks for tray accuracy when delivering trays and is alert for items left on trays (glasses dentures paperwork). Delivers ice and water as requested by the patient or RN. Reheats or stores food from patient meal trays following proper food safety protocols as requested. Removes soiled meal tray from the room and documents intake in the medical record.
- Orders product and maintains nourishment room inventory using FIFO demonstrates competency in specific skills and follows established protocols including: uses two patient identifiers; uses hand sanitizer between patient contacts; recognizes and responds to emergent situations; documents according to established policies and procedures including: patient intakes and calorie count data in Epic on the computer converts weights and measures for food items for calorie count data coordinates care and/or services with other team members including: alerts dietitians and dietetic technicians to patients needs and arranges for snacks as appropriate notifies nursing and other professional staff of patient needs when out of the Meal Service Associate scope of practice communicates in a respectful caring and non-judgmental manner reinforces nutritional teaching and counseling which is supportive and/or restorative of health assumes responsibility for professional/job related development knowledge of advances in technology use of new equipment and appropriate application of hospital systems incorporates quality improvement practices into performance incorporates the principles of OHSUs Mission Statement into performance supports patient and family centered care across the continuum through service coordination adheres to HIPPA and confidentiality guidelines and adheres to the OHSU Code of Conduct.
Hospitality:
- Fulfills responsibility to organization through performance thatpromotes the service excellence philosophy; provides outstanding care topatients including: immediate service recovery; listens and responds topatients needs including unspoken or subtle requests; completes patientsurveys as needed.
Other Duties as Assigned
Required Qualifications
High school diploma or GED; must read write and speak fluent English AND
One year of food service experience and/ or patient care experience which included direct customer service experience and demonstrated customer service skills AND
Oregon Food Handlers Card;
Hospital patient food service experience preferred.
Job Related KnowledgeSkills and Abilities(Competencies):
- Ability to read write and speak fluently in English
- Ability to learn new computer applications and programs quickly and accurately
- Ability to keep abreast of new equipment and advances in technology
- Must have detailed and accurate math skills to convert weights and measures for patient food intakes without a calculator
- Must have critical thinking skills to appropriately diagnose and respond to service recovery opportunities
Preferred Qualifications
- One (1) year hospitality experience in a fast-paced hospital food service environment
- Completion of a vocational training program in a health care support area (e.g. Certified Nursing Assistant).
- CNA2 (Acute Care Certification).
- ServSafe certified
- Experience communicating with patients nursing staff dietitians dietetic technicians and diet aides
Additional Details
Exposure to garbage from patient trays exposure to wet areas and noise in the main kitchen exposure tohighly transmissible pathogens from patients.
All are welcome
Required Experience:
IC
Employment Type
Unclear
