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GENERAL DESCRIPTION OF POSITION
The Trust Officer II is responsible for professional administration of fiduciary accounts assigned maintaining relationship with clients possessing technical fiduciary knowledge and increasing technical knowledge in areas pertaining to these accounts. This includes basic interpretation of Wills Trusts and other legal documents and/or maintaining plan records and ensuring regulatory compliance for employee benefit accounts as well as conducting employee education/information meetings when needed. This position will be responsible for promoting the full breadth of the Trust Departments fiduciary platform both internally and externally to grow our business. This includes actively participating in the sales process and working with centers of influence and the professional community to develop a network of external referral partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Perform all functions as necessary to properly administer all aspects of accounts handled in the Trust Dept. including investment of assets. These accounts include Trusts Estates Investment Agencies Custodial Accounts Escrow Accounts Corporate Trusts IRAs and Employee Benefit accounts.
2. Manage account opening ongoing administration reviews and account closing procedures ongoing client contact problem resolution and accounting preparation to service department clients as needed.
3. Monitor the financial performance of investments in assigned accounts as well as execute investment decisions.
4. Manage contact with attorneys and accountants as well as other professional service providers.
5. Coordinate oversee and complete preparation and distribution of all departmental 5498s 1099s and tax ledgers.
6. Coordinate oversee and follow-up on the preparation of all Federal and State tax returns required by accounts held in the Trust Department. Forward tax ledgers and K-1s to clients and accountants to aid in preparation of tax returns.
7. Responsible for the basic interpretation of Wills Trusts and other legal documents while balancing demands of customers.
8. Produce and organize all necessary and requested materials for regulatory authorities and auditors and provide on-site responses and support during examinations and audits.
9. Responsible for maximizing the profitability of existing accounts by communicating the benefits of bank trust services to clients and prospects.
10. Work with other bank departments to market and promote Trust Department services.
11. Actively participate in community activities to increase the Banks visibility and to enhance new business networking opportunities.
12. Work on special projects as assigned.
13. Make customer calls including cold calls.
14. Provide excellent customer service and maintain confidentiality.
15. Complete required BSA/AML training and other compliance training as assigned.
16. The ability to work in a constant state of alertness and in a safe manner.
17. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting marketing business administration finance etc. Equivalent to a four year college degree plus 5 years related experience and/or training and 3 years related management experience or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to write reports business correspondence and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers clients customers and the general public. Ability to read analyze and understand common scientific and technical journals financial reports and legal documents; Ability to respond to complex or difficult inquiries or complaints from customers regulatory agencies or members of the business community.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts such as fractions ratios and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral or diagram formats.
REQUIRED CERTIFICATES LICENSES REGISTRATIONS
Valid Drivers License
PREFERRED CERTIFICATES LICENSES REGISTRATIONS
CTFA CRSP or CISP
SOFTWARE SKILLS REQUIRED
Intermediate: Accounting Contact Management Database Spreadsheet
Basic: 10-Key Alphanumeric Data Entry Human Resources Systems Presentation/PowerPoint Word Processing/Typing
RESPONSIBILITY FOR WORK OF OTHERS
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities may include but not limited to interviewing hiring and training employees; planning assigning and directing work; appraising performance rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises a small group (3-7) of employees usually of lower classifications. Assigns and checks work; assists and instructs as required and performs same work as those supervised or closely related work a portion of the time. Content of the work supervised is of non-technical nature but presents numerous situations to which policies and precedents must be interpreted and applied.
Supervises the following departments: None
WORKING CONDITIONS
Periodically exposed to such elements as noise intermittent standing walking pushing carrying or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Moderate diversity low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
While performing the functions of this job the employee is regularly required to stand walk sit use hands to finger handle or feel reach with hands and arms talk or hear; occasionally required to climb or balance stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; color vision; depth perception; and ability to adjust focus.
ADDITIONAL INFORMATION
Required education and experience: At least 5 years of Trust or equivalent experience in a related field.
Preferred education and experience:
-Bachelors degree in business field.
-Advanced knowledge of investments.
-Must be available for occasional overnight travel.
Required Experience:
Unclear Seniority
Full-Time