Epic Orders Analyst
Epic Orders Analyst
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Job Description
This position ensures that orders management workflows-such as provider order entry nursing orders order sets and integrated ancillary services-are implemented maintained and optimized to support safe efficient and compliant patient care across 13 state-operated healthcare facilities.
The analyst collaborates with clinical providers nursing staff pharmacists and ancillary departments (e.g. lab radiology dietary therapies) to design validate and support orders functionality within Epic.
Key Responsibilities
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Provide application build and configuration for Epic Orders workflows (CPOE order sets protocols preference lists and decision support).
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Collaborate with physicians nurses pharmacists and ancillary staff to gather requirements and translate them into system functionality.
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Participate in system testing integrated validation and change management processes.
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Troubleshoot issues escalated via ServiceNow providing timely resolution or escalation as appropriate.
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Support compliance with state federal and regulatory standards for orders management (CMS Joint Commission NC state policies).
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Work collaboratively with other Epic module analysts (Clin Doc Pharmacy Lab Radiology HIM Security etc.) to ensure workflow integration and system interoperability.
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Participate in on-call rotation for orders-related support issues.
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Employment Type
Full-time
