Program/Project Manager
Program/Project Manager
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Job Description
The Client is working on a high-profile initiative to modernize and transform its licensing and permitting operations through the implementation of an enterprise software solution. We are seeking a seasoned Senior Project Manager/Program Manager with the leadership presence strategic mindset and hands-on experience to oversee this initiative to completion.
This is a high-visibility role with direct exposure to executive leadership and the opportunity to influence business operations across one of the nations largest municipalities. This manager will serve as a trusted advisor to stakeholders an accountability partner for vendors and a change leader ensuring adoption across departments.
Key Responsibilities:
- Strategic Leadership: Provide executive-level oversight and direction for a mission-critical enterprise licensing and permitting system implementation.
- Vendor & Stakeholder Accountability: Hold third-party vendors and City business units accountable for delivery timelines and outcomes.
- Executive Communication: Serve as the face of the project to City leadership presenting progress risks and business impacts in clear actionable terms.
- Business Alignment: Bridge the gap between business operations and technical delivery to ensure the system delivers real value.
- Risk & Change Management: Anticipate challenges resolve conflicts and lead organizational change to drive system adoption.
- Enterprise Perspective: Apply lessons learned from prior large-scale enterprise software implementations to guide strategy and execution.
Qualifications:
- 10 years of progressive project/program management experience with a strong record of delivering enterprise software initiatives (licensing permitting or construction software experience highly desirable).
- Strong executive presence with the ability to engage and influence senior leaders elected officials and cross-functional stakeholders.
- Proven success in managing complex vendor relationships and ensuring accountability at the executive level.
- Demonstrated ability to resolve organizational challenges and lead change across diverse teams.
- PMP or equivalent certification strongly preferred.
- Public sector or municipal project experience a plus.
Requirements:
- Must be located in Houston TX with the ability to work onsite in a hybrid role.
- Demonstrated ability to navigate high-visibility politically sensitive environments with professionalism and diplomacy.
- Must have previous experience leading an enterprise deployment.
Employment Type
Full-time
