Senior Lead UX Researcher
Senior Lead UX Researcher
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Senior / Lead UX Researcher R&D
Position: 100% Onsite
Location: On-site at 7NEXT R&D Lab Irving TX
Duration: Longterm contract
Preferred Only USC*
About the Role
- 7-Eleven is redefining convenience and were looking for a Lead/Senior UX Researcher to help shape the future! Youll drive research and experimentation initiatives that inform the design of customer-facing and internal digital products.
This role blends behavioral science data analysis and product strategy to deliver insights that fuel innovation.
Responsibilities
- Design and lead end-to-end UX research using mixed methods (qualitative and quantitative).
- Develop research roadmaps documentation and repositories to scale insights across teams.
- Conduct literature reviews and create theory-informed briefs to guide product decisions.
- Define success and guardrail metrics; perform power analyses randomization and statistical testing (e.g. t-tests regression ANOVA).
- Use tools like SQL Python or R to clean model and visualize experimental data.
- Translate complex data into clear actionable insights for cross-functional teams.
- Present findings through compelling storytelling tailored to diverse audiences.
- Facilitate workshops using service design principles to align stakeholders.
- Collaborate with product design and engineering to shape strategic roadmaps.
- Stay current with research and development tools behavioral science and experimentation best practices.
Qualifications
- Masters or PhD in Behavioral Science Psychology Cognitive Science HCI Statistics or related quantitative field.
- 5 years of applied UX research experience with a strong portfolio of A/B and multivariate testing in digital products.
- Expertise in experimental design statistical analysis and survey methodology.
- Proficiency in tools such as SQL Python R Mixpanel and/or Databricks for data analysis and visualization and remote research platforms such as dscout MUIQ Qualtrics and/or Alchemer.
- Strong communication and storytelling skills; ability to influence stakeholders.
- Experience with personas journey mapping service design and workshop facilitation.
- Self-starter with a client-service mindset and ability to navigate ambiguity.
- Demonstrated curiosity and commitment to continuous learning.
Preferred Qualifications
- Experience in retail e-commerce or convenience tech.
- Background in business strategy marketing or innovation.
- Familiarity with web analytics (e.g. Adobe Analytics GA4) and experimentation platforms (e.g. Optimizely LaunchDarkly).
- Consulting experience or vendor management.
- Published research white papers or a portfolio showcasing impact.
Employment Type
Full-time
