Senior Consultant II, Project Management
Senior Consultant II, Project Management
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-08-2025
Job Description
Gday!
Twenty years on and counting weve got your back.
Why is ServiceRocket the place for you
- A 20 year tech services expert of many solutions and partnerships with industry giants.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
- Our culture rocks! Youll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
- Were recognized for our innovation impact and outstanding customer support even earning the Atlassian Partner of the Year for Co-Selling Excellence award.
As the Senior Project Manager you will manage multiple complex customer projects to achieve project goals and requirements. Youll thrive working with project teams and stakeholders to plan execute monitor and deliver projects to delight our customers.
What youll be doing
- Manage resources budget cost time quality risks milestones and other constraints
- Work with customers or internal leadership teams to address blockers risks and escalations while updating on the overall health of project(s)
- Help define and improve processes/guidelines for the project management function
- Drive delivery across organisational boundaries
- Build share and present reports that track performance and give meaningful insights into our capacity and commitments
- Partner closely with business stakeholders to turn their needs into well-defined projects and backlogs; this includes identifying potential new projects with additional services
What youll bring to the table
- 5 to 8 years of successful customer-facing project management experience (external projects) in Enterprise Software delivery projects such as Cloud Migrations Digital Transformation and complex implementations of new technologies. Atlassian technology knowledge is a huge plus.
- Experienced in collaborating with multiple stakeholders and managing priorities
- Able to consult with clients to identify further opportunities for ServiceRocket to provide additional services
- Able to see the big picture as well as delve into details
- Ability to hold people accountable to drive business value
- Excellent verbal written and presentation skills
- Adaptable and enjoys building relationships with customers and internal stakeholders
- Analytical able to think on your feet and learn quickly
- Adept at working across multiple teams and disciplines in a fast-paced global environment
- Understanding of project financials
- Experience in working in a geographically distributed environment and comfortable working asynchronously
Perks
-Stock options: you have the opportunity to participate in the ownership of the company.
-Health insurance: we support you and your familyyour well-being matters.
-Retirement plan/funds saving: we care about your futurewe have diverse plans depending on your location.
-Career pathways program: you can grow horizontally vertically or any way you want.
-Generous monthly fixed allowances including Rockettoria Scholarship & Learning Tech Choice Wellness.
-Generous PTO plus one cultural heritage and community day to celebrate your story family and culture.
Our Selection Process
Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.
You will first meet our TA member in charge of the process they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then youll meet the hiring team and the executive of the area.
Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!
Additional Information
ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
*Only shortlisted candidates will be notified*
Although the position is hybrid/remote preferential consideration will be given to candidates based locally to the countrys office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.
RECRUITING FRAUD ALERT:Your personal information and online safety are important to us. At ServiceRocket recruiters only direct candidates to apply through our official career page at will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket please email
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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