Business Insights Analyst
Business Insights Analyst
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Business Insights Analyst
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries including the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments such as Total Rewards Wellness HR and Diversity we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!
What can you expect in a Business Insights Analyst role with TaskUs:
Think of yourself as a storyteller who can leverage data and use it to create solutions that will help the business grow!
Imagine yourself going to work with one thing on your mind: to explain and expose tasks based on actual data. Your task center is to support stakeholders with key insights to make data driven decisions.
Key Responsibilities:
Translate data into human insights and stories which drive change in strategy and tactics.
Analyze complex data sets to develop actionable insights that can drive impactful business decisions.
Leverage story-telling skills to deliver insights that are clear concise and actionable.
Work with business partners to interpret analysis results with a focus on actionable next steps.
Develop ad hoc reports that will lead to insights and analysis needed for the business.
Work with the data visualization team in developing informative repeatable reporting data monitoring hygiene (e.g. validation) and other strategies that help uncover gaps highlight relevant business trends and opportunities for improvement.
Translate requirements into technical specifications for data and reporting teams and conversely technical approaches into easily digestible insights.
Summarize data from multiple sources developing assumptions where needed to communicate insights and opportunities.
Required Qualifications:
3 years demonstrated ability with data analysis and preparation including use of statistical methods and experience with very large data sets using SQL Python R or other programming languages.
At least one year of hands-on experience building reports using Power BI Tableau Qlikview or other similar tools.
Can communicate effectively. Communicate thoughts ideas information and messages completely and accurately; composes and creates documents with language and format appropriate to the subject matter; attends to details and checks edits and revises writing for correct information.
Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; know when management involvement is required and seeks it out.
Problem Solving: Recognizes that a problem exists; identifies possible reasons for the discrepancy and devices and implements a plan of action to resolve it.
Is able to gather information together and prioritize effectively.
Demonstrates the ability to respond quickly to changes in day to day operations as it relates to department priorities.
Education / Certifications:
Bachelors Degree in ECE Computer Engineering Computer Science Information Technology or any IT / Computer-related course
Work Location / Work Schedule / Travel:
TaskUs Bacoor - Greenhouse
Hybrid (2 to 3x onsite/week)
10AM -7PM PHT
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access toopportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
IC
Employment Type
Full-Time
Key Skills
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