Internal Reservations
Internal Reservations
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Salary Not Disclosed
1 Vacancy
Job Description
Join Our Team as an Internal Reservations!
Location: Niseko Hokkaido Japan Position Type: Full time
POSITION DESCRIPTION
Working within a multicultural company within the reservations team to co-ordinate accommodation enquiries and process these booking requests as well as other travel requirements such as transport lift passes ski rentals and lessons. Based in Grand Hirafu Resort of the picturesque Niseko region this position offers a rewarding and active lifestyle.
MAIN TASKS:
- Working within and supporting the reservations team
- Liaising/Supporting the SkiJapan Travel Agent Offices
- Receive and action accommodation requests
- Assigning SkiJapan accommodations
- Checking external supplier availability
- Sending booking requests
- Amending and cancelling bookings as required
:
KEY DUTIES:
- Following administration procedures for all bookings
- Assist Japanese guests with bookings for both winter and summer
- Correspondence with Travel/Sales Consultants for assistance and support
- Actioning accommodation and other service/booking requests
- Confirming booking requests with suppliers and consultants
- Efficient and accurate recording of booking details
- Effectively communicating with all teams involved in the reservation process
- Adhering to booking guidelines
- Administrating amendments or cancellations
- Loading of accommodation rates and updates as required
- Create new accommodation and services
- Checking guest and supplier invoices
- Checking bedding configurations transfer requests and arrival/departure details
:
Whats In It For You
- Competitive salary: 275000 per month (negotiable depending on experience)
- Exciting benefits including subsidized accommodation ski passes lessons rentals and gear
- Comprehensive training and induction to ensure you feel confident and supported in your role
- Working in a diverse motivated team with staff and management from all over the world
- Access to unique Niseko experiences: free or discounted tours activities and plenty of social opportunities with your colleagues
- Medical insurance and social benefits provided by the company
- Visa sponsorship and support to make your stay hassle-free
- 275000
What Were Looking For In You:
- High School Certificate or equivalent
- Native Japanese speaker (or Business level) with strong English written/reading skills
- Good spoken English also very beneficial
- Experience and/or training in travel/tourism/hotel industry preferred
- Advanced computer skills; particularly Microsoft Office applications and reservations systems
- Excellent organizational and problem-solving skills
- Understanding concept of exceptional service
- PC
PERSONAL ATTRIBUTES:
- Written communication skills in English
- A positive Can Do attitude
- A team player who supports others
- High attention to detail accuracy and organization
- Problem solving capabilities and outside of the box thinking skills
About Niseko & the Niseko Lifestyle:
Nestled in the picturesque Niseko region famous for its powder snow world-class ski resorts and vibrant international community this is an opportunity to live and work in one of Japans most stunning destinations. With easy access to Sapporo and a range of outdoor activities to enjoy Niseko is a winter paradise that offers the perfect balance of work and play.
JOB CODE: 202501-02
Employment Type
Intern
