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You will be updated with latest job alerts via emailAVEVA is creating software trusted by over 90% of leading industrial companies.
Job Title: Renewals Sales Manager
Location: Tokyo Japan
Employment Type: Full time regular
Reporting to: Renewals Sales Director (Region)
Work Style: Hybrid (3 days at the office)
Benefits: Flex working hour system with core hours starting from total 22 days annual leaves Maternity Paternal Additional Leaves Life Insurance Retirement allowance Group Term Life Insurance Annual Health Checkup Relo Club Employee Benefits Well-being Support Companys Gift Work anniversary leaves etc.
Language requirements: Bilingual to native level of Japanese language and full business level of English language are required
*candidates needs to have permit to work in Japan
The job
The Renewals Sales Manager is responsible for overall renewal business and renewal team for the Japan market. You support the regional Land Adoption Expansion and Renewal customer engagement model by providing recurring business growth strategy and execution plan for the renewals business allowing the market and direct sales team to focus on new business and strategic expansion. You provide leadership to the renewals team to drive performance and productivities. As a member of the Japan leadership team you operate with transparency collaborating with the cross-functional leaders to guarantee the highest levels of retention and expansion across your installed base a critical component in the market performance.
The Renewals Sales Manager is responsible for owning and executing large complex or unique solution renewals within assigned markets or accounts as needed. Additionally the role demands proficiency in the MEDDIPICC sales methodology with a strong understanding of its principles to drive success. The Renewals Sales Manager is also adept at utilizing Salesforce to efficiently manage and optimize the sales pipeline track customer interactions and ensure precise forecasting and reporting
Key responsibilities
Lead the team to achieve market renewal quota and renewal objectives
Drive recurring revenues and retention rates
Lead the team to achieve continued success by meeting or exceeding customer and company expectations
Provide day-to-day support to renewals team in planning and executing renewal strategy.
Provide day-to-day support to renewals team in executing volume business as path for commercial escalation and guidance.
Undertake monthly review with team: providing forecast data in line with global operating cadence being accountable for forecast accuracy and attainment.
Conduct account reviews risk assessment and due diligence of renewal and subscription contracts
Forecast trends and make appropriate decisions to enhance recurring revenue
Partner with sales team to sell multi-year subscriptions renewals upselling and demonstrating business value for Saas adoption
Support cross function team by helping to identify and close expansion opportunities (up-sell add-on cross-sell etc.)
Ensure that Renewal policies procedures and processes are aligned with the regional Land Adoption Expansion and Renewal customer engagement model; Collaborate with Sales Services Customer Success to enhance customer engagement
Utilise the global metrics and reporting tool set to track team metrics and address areas for productivity improvement
Manage renewal forecasts data and metrics with accuracy working to mitigate churn and amplify expansion opportunities
Coordinate and build relationships with customers to driving positive outcomes. Serve as an escalation point for Customer retention
Leads cross functional initiatives in support of renewals collaborating closely with Sales Operations Marketing Services Customer Success and Finance
Other Duties may include:
Partner with broader Renewals organization to create global programs that ensure continued success of the renewals program and the team
Partner with Renewal VP and Regional Business leaders to continually refine market renewals strategy process and engagement with cross-functions teams
Assist Business with any other activity required to fulfil role
Essential Capabilities
Understand renewal process policies and pricing
Understand Account Management methodology for Account retention and expansion
Understand Land Adoption Expansion and Renewal customer engagement model; Apply the knowledge to drive cross function collaboration
Essential Experience
5 years experience in a similar sized Sales Management role (Region / Quota / Heads)
SaaS and Industrial / Enterprise Software background preferred
Desirable Experience
Region/Industry/Domain Knowledge
Experience using Salesforce preferred
Behaviours
Role modelling the AVEVA Values and specific behaviors of transparency of collaboration.
Understanding of databases business intelligence reporting and data visualization tools
Strong executive presence and presentation skills
Identifies and develops positive and compelling visions of the organizations future potential;Takes account of a wide range of issues across - and related to - the organization.
Makes prompt clear decisions which may involve tough choices or considered risks; Takes responsibility for actions projects and people
Motivates and empowers others; Provides staff with development opportunities and coaching
Keeps up to date with competitor information and market trends;Identifies business opportunities for the organization
Commercial at AVEVA
Our Commercial team comprised of over 2000 dedicated colleagues is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales support success managers and business operations everyone shares a common goal: to deeply understand our customers needs and deliver tailored solutions.
If youre passionate about driving growth tackling complex business challenges and fostering strong customer relationships youll find success and fulfilment in our Commercial team.
Find out more: Benefits include:
Flex working hour system starting from total 22 days annual leaves parental leave additional leaves Relo Club employee benefits well-being support life insurance pension companys gift education support.
Its possible were hiring for this position in multiple countries in which case the above benefits apply to the primary location. Specific benefits vary by country but our packages are similarly comprehensive.
Find out more: working
By default employees are expected to be in their local AVEVA office three days a week but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: AVEVA
AVEVA is a global leader in industrial software with more than 6500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy infrastructure chemicals and minerals safely efficiently and more sustainably.
We are committed to embedding sustainability and inclusion into our operations our culture and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may subject to those laws include proof of educational attainment employment history verification proof of work authorization criminal records identity verification credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Required Experience:
Manager
Full-Time