Senior - ServiceNow Developer
Senior - ServiceNow Developer
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Job Description
JOB SPECIFICATIONS
Qualification:
/ B.E / Graduation in any specialization
Years of experience:
5 to 8 years of Experience in
ServiceNow Certified System Administrator and ServiceNow Certified
Additional certifications in ITIL or other relevant frameworks are a plus.
Skills and Capabilities
Details
People Management Skills
N/A
Technical Skills
The following are highlighted entrepreneurial competencies and core expectations for the job/role:
Expertise in ServiceNow development: JavaScript GlideScript ServiceNow scripting (client server business rules etc.).
Strong troubleshooting skill set to support daily operations of ITSM and custom applications built on the ServiceNow platform
Ability to support build and configure within the Event Management and Discovery platforms on the Service Now platform.
Strong experience with ServiceNow ITSM/ITIL modules including Incident Problem Change Asset and Request Management.
Experience integrating ServiceNow with external systems and platforms (e.g. API integrations LDAP SSO HL7 interfaces).
Familiarity with cloud technologies especially in healthcare environments (e.g. AWS Azure).
Knowledge of UI/UX design principles and Service Portal development within ServiceNow.
Strong leadership and mentoring abilities.
Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
Analytical mindset with a solution-oriented approach to problem-solving.
Ability to work in a fast-paced dynamic healthcare environment.
Strong problem-solving skills
Conflict resolution and negotiation
Adaptability and flexibility
Time management and organizational skills
Other Skills
Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
Analytical mindset with a solution-oriented approach to problem-solving.
Ability to work in a fast-paced dynamic healthcare environment.
Proven ability to complete work make sound decisions and plan and accomplish goals with direction / guidance from leadership
Excellent problem solving and analytical skills
Willingness to contribute to a positive and inclusive team culture
Employment Type
Full-time
