Technical Business Analyst
Technical Business Analyst
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Job Description
Why do we have this role
We provide software products and services that are already improving the operational delivery of rail services. Our vision is to create a truly connected rail network using our deep technology expertise and rail industry experience to deliver game-changing solutions that improve the quality of transport across the UK and beyond. We are a company that is excited by the possibilities offered by technology and are driven by improving experiences for passengers globally.
We have consistently innovated to create best in class software products delivering high levels of automation into complex operational environments. We continue to evolve and offer our own integrated Traffic Management System; an operational and technical first. Our service offer continues to grow taking advantage of technological advancements including cloud and data analytics.
To make this happen we are seeking individuals who are passionate about technology to take our products into service and then provide the quality of support that together with great design and development will see our systems used and loved by our customers.
You will play a pivotal role in defining the software solution for our clients/product stakeholders by analysis of the relevant business models and requirements processes work-streams and flows of data - capturing and agreeing the requirements for translation into specifications for incremental delivery.
What are the key objectives
- Collaborate with product stakeholders and development teams to elicit and analyse requirements for complex software projects using diverse techniques including interviews workshops surveys site visits and storyboards.
- Translate business and technical requirements into clear detailed project narratives ensuring alignment across engineering and product functions.
- Define and document the who what and why of each requirement including acceptance criteria information flows business processes and data structures to address both functional and non-functional needs.
- Conduct root cause analysis on problem areas engaging cross-functional teams throughout the project lifecycle to gather insights and shape effective solutions.
- Refine project narratives into comprehensive technical specifications using use cases behaviour-driven development (BDD) scenarios process flows business rules and data elements.
Requirements
Personally we are looking for:
- Strong communication and stakeholder engagement skills with the ability to bridge the gap between technical and non-technical audiences fostering shared understanding and alignment.
- Naturally curious and inquisitive comfortable navigating ambiguity and driven by a passion for evolving solutions and tackling complex technical challenges.
- A confident and dynamic contributor who can thoughtfully challenge assumptions navigate diverse perspectives and ensure clarity around business objectives customer needs and the value of delivery.
- Detail-oriented and big picture thinker able to maintain focus on the broader delivery goals while managing tasks and commitments with precision and organisation.
- A collaborative team player who embraces adaptability willingly steps beyond their defined role and is eager to learn and grow in new areas
- Someone who is genuinely passionate about leveraging technology to solve pressing challenges in the UK rail industry
- Proven experience working in a structured and iterative delivery environments
Technical Experience
- Strong analytical troubleshooting and problem-solving skills with the ability to deconstruct complex challenges and think systematically about interdependencies and downstream impacts.
- Proficient in facilitation and cross-functional collaboration with experience managing analysis activities deliverables and ensuring traceability and effective change control throughout the project lifecycle.
- Well-versed in business analysis frameworks including benefits management process modelling requirements elicitation and functional decomposition.
- Experienced in Agile Business Analysis supporting initiatives from business case development through to delivery across all phases of the Software Development Life Cycle (SDLC).
Benefits
So that you can thrive both in and out of work we offer the following benefits on top of a competitive salary that rewards you for the value you bring:
- Flexible working with a minimum requirement of one day in the office each week
- 27 days annual leave in addition to public holidays
- 3 additional discretionary days assigned by the company (normally around Christmas / New Year)
- Pension plan with matched contributions from 5%-8%
- Private Healthcare that covers you and your immediate dependents
- Group Income Protection cover
- Life Assurance
- Enhanced maternity paternity and adoption policies
- Monthly divisional days that bring the whole team together
- Tailored and supported training and development to further your career
This role could be based in Derby Milton Keynes or have a flexible hybrid approach to work and work location - so please talk to us about your preferences and how these could work for both you and the team. We do require everyone to be in one of our offices at least once a week. We provide this flexibility to enable you to work most effectively.
Required Experience:
IC
Employment Type
Full-Time
