Gate Attendant - Floater
Gate Attendant - Floater
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Job Description
Gate Attendant - Floater
Reporting to the Logistics Manager or designate theGate Attendant - Floateris a critical contact to AECs customers suppliers and guests and ensures all entering the facility are warmly welcomed. The Gate Attendant Floater provides support as needed and will conduct product testing and ensure truck traffic is directed efficiently.
The Gate Attendant-Floater will play a critical role in AECs Emergency Response Plan during emergency and/or muster scenarios along with monitoring that safety policies and procedures are followed by all on-site.
Must be a minimum of 18 years of age.
Must have Grade 12 Diploma.
Must have minimum 1 year experience in customer service logistics or relevant industry.
Able to deal with people sensitively tactfully diplomatically and professionally at all times.
Must work in accordance with our health & safety program.
Able to work independently or as part of the team.
Demonstrated:
oself direction with minimal supervision
oteamwork and problem-solving skills and
oproficiency in all forms of written communications.
Proven positive attitude.
Core Competencies
Accountability/Dependability
Adaptability
Communication
Compliance
Continuous Improvement
Critical Thinking
Customer Focus
Detail Oriented
Development and Continuous Learning
Emotional Intelligence
Energy & Stress Management
Ethics/Integrity
Problem Solving
Quality Orientation
Teamwork
Time Management
Responsibilities
Conduct product testing and ensure the Quality team is aware of the results.
Monitor safety policies and procedures are followed by all on-site and escalate the Health Safety and Environmental Manager as needed.
Monitor AECs entrance during receiving hours and inform Supervisor or Manager of any urgent matter.
Scale in and out all truck traffic.
Issue unaccustomed drivers the identification numbers and gather carrier information.
Verify scheduled loads with electronic schedule.
Assign trucks to appropriate staging lane.
Communicate with Shipping and Receiving Team for co-product purchases and chemical deliveries.
Provide drivers with copies of the bill of lading and scale ticket when scaling out.
Sign in visitors to AEC and contact their AEC host.
Determine the immediacy and priority visitor needs based on importance.
Participate in all musters and/or emergency situations as per AECs Emergency Response Plan.
Follow all safety and emergency procedures are followed.
Professional and courteous conduct and communication during all interactions.
Focus on customer service and support by being a positive resource throughout our visitors experiences at our facility.
Be able to work independently and as part of a team in order to complete tasks.
Must fully participate in the training required to perform the position.
Act as a representative of the company when communicating with customers contractors and vendors.
Form decisions with a commonsense approach that supports the best interest of AEC.
Attend the required shift rotation and provide support as needed.
Perform other duties as delegated and assigned.
Health & Safety Aspects
The successful candidate must comply with the health and safety rules defined in AECs Employee Handbook. The candidate must comply with the provisions of the Occupational Health and Safety Act and use all equipment protective devices and/or clothing required by Alco Energy Canada.
Use of the following clothing and personal protective equipment is required when performing work outside of the Gate House:
100% Cotton or FR rated Clothing
Long Sleeve Shirt
AEC approved safety work boot (CSA approved; steel toed minimum 6 high etc.)
Hard hat (except in clearly defined office areas)
Safety Glasses
Hearing protection (where required)
High visibility clothing (uniform/vest/coat)
Respiratory protection (where required)
Other PPE as required
The successful candidate must fully participate in the training required to perform in the position. This includes but is not limited to worker health & safety awareness forklift aerial work platforms confined space entry & rescue first aid training etc. This position requires the candidate to be clean shaven to ensure a proper seal when wearing respiratory protection.Candidate must be aware of vehicle traffic such as fork-lifts pay loaders and tractor trailers.
Mental and Physical Effort
The position requires multi-tasking while maintaining focus of all steps in the process. The Gate Attendant - Floater must display strong attention to detail and demonstrate strong organizational skills.
The Gate Attendant - Floater must be able to work independently and demonstrate a high level of professionalism at all times.
At times can be moderately physically demanding.Physical Requirements include walking standing climbing stairs and ladders sweeping and performing work outdoors in all weather conditions.
Auditory distractions may include conversations between colleagues phones ringing alarms sounding motors running and other loud noises. Visual distractions may include the movement of people vehicles or objects.
Communication is essential so the candidate will need to have effective verbal and written communication skills. Must be able to prioritize tasks/situations and recognize when to self-address or escalate to management.
Working Conditions
Outdoor activity in all weather conditions.
From time to time will be exposed to long work hours and potential non-standard shifts.
Will work both in an office and warehouse/storage setting and throughout the facility as required.
The recruitment process will include the following steps:
Phone Screening
Online Testing Module
First Interview with Department Manager
Second Interview with Department Director
Reference check
Offer of Employment
We thank all candidates for applying however onlycandidates selected will be contacted.
Alco Energy Canada provides equal employment opportunities without regard to race or colour national or ethnic origin religion age family or marital status gendersexual orientation ordisability (either physical or mental). Accommodations are available on request for candidates taking part in all aspects of the selection process.
Please visit our careers page to see more job opportunities.
Employment Type
Full-Time
