Service Engineer
Service Engineer
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Job Description
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.
Job Summary
As a Service Engineer you will be a part of a professional and dedicated team responsible for delivering technical support to our customers by providing preventive maintenance troubleshooting commissioning and installation services on our Tetra Pak Packaging and Processing Equipment.
You will act as an ambassador for Tetra Pak and help maintain the companys reputation for commitment and service worldwide. Thats why we consider this role to be of great importance.
You will be travelling up to 80% of your time to our customer sites and regionally.
What you will do
- Execute analysis and troubleshoot to resolve mechanical and automation issues.
- Conduct systematic root cause analysis of problems to enable permanent resolution of the issues.
- Perform maintenance activities on our packaging and processing equipment to restore them into basic conditions.
- Promote a safe working culture in the team and execute all work in accordance with Tetra Pak and Customer safety regulations and requirements.
- Execute installation of relevant rebuilding kits/upgrades document and complete all relevant actions into a technical assistance report.
- Liaison with customers to establish and maintain a continuous positive relationship as well as follow-up with customers concerns and problems.
- Conducts production supervision and training of customer personnel on Tetra Pak equipment.
We believe you have
- Technical educational background and relevant technical experience for at least 2 years including mechanical and basic electrical experience.
- Ability to make your own decisions and to solve problems under time and customer pressure.
- Strong mechanical experience will be an advantage which would include processing and packaging knowledge.
- Experience with Tetra Pak equipment will be an advantage.
- A high command of both written and verbal English.
- Minimum EducationBachelors degree in Engineering (Mechatronics Electrical Mechanical Electronics or equivalent). Mechanical and electrical knowledge is essential.
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on 27th August 2025.
If you have any questions about your application please contact Fizza Ikram.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Employment Type
Full Time
