Quality Specialist
Quality Specialist
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Quality ManagerYour role and responsibilities
In this role you will have the opportunity to support the deployment of the quality strategy for a local organizational unit including quality culture systems tools and competent teams with the aim to achieve and exceed customer expectations while ensuring sustainable operations. Each day you will assist the organization in achieving the right mix of prevention continuous improvement robust root cause analysis quick response and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.
The work model for the role is: onsite
This role is contributing to the Quality Management in Xiamen China. Main stakeholders are ELDS.
You will be mainly accountable for:
- Handle CCRP timely and effectively to minimize customer dissatisfaction enhance customer satisfaction and loyalty by cross-company cross-functional or cross-organizational coordinating.
- Fulfill CCRP KPI target AOT/ROT/COT/AVG. open days.
- Analyze customer complaints and other customer feedbacks identify opportunities for product service and process improvement.
- Participate in customer feedback collection resolution and improvement of major quality issue. Lead major improvement project especially for repeat case.
- Others related quality activities according to the CCPR plan. Others items as assigned by QMD manager or CCRP manager.
Our team dynamics
You will join a high performing team where you will be able to thrive.
Qualifications for the role
Min. Education
- Bachelor degree with major electrics or mechanics
Working Experience
- At least 3 years working experience in quality or product areas
- With good knowledge and skills in quality production product or project management
- Experience in coordination and handling quality problem independently
Functional Knowledge/Skill
- Functional Knowledge
- Power system electrics and mechanics
- Common knowledge on power switchgear and apparatus
- Common quality management statistical tools and methods
- Skill
- Good communication and coordination skills both internally and
- externally
- Skillful in problem solving by using statistical techniques
- Prefer to familiar with power system and switchgear structure
Language Skill
- Good English skill in speaking reading and writing
Personality
- Good collaboration with other functions and team work
- High responsibility and ownership
- Strong ability to solve conflicts
Why ABB
A global market leader redefining industries through technology and expertise.
- Results that matterwhat we run here runs the world.
- Autonomy & Ownershipwe trust you to implement solutions.
- Run What Runs the Worldjoin a team that drives progress forward.
Join us. Be part of the team where progress happens industries transform and your work shapes the world.
Run What Runs the World.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
