(Senior) Product Manager
(Senior) Product Manager
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Job Description
About TourRadar
TourRadar is a Series D venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform we empower operators to manage market and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).
Booking an organized tour has traditionally been a fragmented and time-consuming experience. Where will I stay What activities are included Are meals covered Can I trust the operator
TourRadar solves this by making the process seamless intuitive and centralized. Weve partnered with 2500 trusted operators to offer over 50000 adventures across 160 countries each with clear itineraries verified reviews and secure online booking. Since our founding in 2010 weve led the shift from offline to online launching the industrys first marketplace for multi-day 2021 we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers operators travel agents and creators in one integrated tech ecosystem.
Were proudly global with a team representing over 30 nationalities and offices in Europe North America and Australia. At TourRadar were committed to building world-class products and experiences - and to the people behind them. As we continue to scale were on the lookout for talented individuals ready to help us shape the future of adventure travel.
Working at TourRadar isnt just a job. Its a true adventure one where you can change the way people experience the world through travel.
We are currently looking for a (Senior) Product Manager to join our team (full-time). This role is preferably located in Vienna Austria. As a company committed to building a diverse and talented team we offer relocation support to Vienna for the right candidate. Whether youre currently living in another country or city our People Team will assist you with the logistics and practicalities of moving so you can focus on what you do best: creating great products that help people experience organized adventures around the world.
What Your Adventure will look like:
As a Senior Product Manager of the Supply Pillar your job is to empower our more than 2500 suppliers to maximise their revenue while delivering outstanding services to our Travelers and partners. TourRadar partners with the largest tour operators globally all the way to small boutique suppliers run by passionate owners so your careful assessment of the highest impact opportunities is needed.
Managing the supply side is a core part of our success and you will be responsible for maintaining and growing our supply to enable millions of travellers to find the adventures which fit for them and instantly confirm them.
- Own and evolve our supply-side platform including content importers booking APIs and the Operator Dashboard.
- Lead cross-functional development sprints with engineers defining roadmaps specs and clear success metrics.
- Analyze and design partner API integrations (JSON/XML) and our internal Operator Dashboard to streamline connectivity and improve reliability.
- AI-first mindset to help define solutions to enhance data quality automate tagging map destinations and simplify onboarding among others.
- Define content standards making sure all content quality meets the standards and keeps pricing up to date.
- Clear communication with internal and external stakeholders and tour operators to ensure smooth operations and strong relationships while aligning business initiatives.
- Monitor KPIs and iterate quickly to drive measurable improvements across the supply ecosystem.
What youll need to bring to Your Adventure:
- 4 year technical product/project management experience
- AI first mindset to tackle existing problems with new approaches
- Experience working with APIs JSON/XML
- Solid understanding of other technical concepts (SOAP FTP HTTP codes)
- Experience leading an agile team including hosting all rituals
- Experience writing specifications and defining test cases
- Great attention to detail and a strong analytical mindset
- Excellent English verbal & written communication skills
Bonus Skills:
- Experience applying AI / LLM models in existing workflows and applications
- Experience in SQL and Google Sheets
- Experience using Postman (or similar)
- Disposition to find the root cause of problems
If you dont check every single box we still encourage you to apply as we value diversity and different perspectives!
What Youll Discover on Your Journey with Us:
Awesome Office
Located in the heart of the 1st District our headquarters offer a collaborative and fun atmosphere. Expect an open-plan office plenty of energy a few friendly pups from our barketing department spirited foosball matches and deluxe coffee machines to keep the team buzzing.
Flexibility Your Way
Enjoy the best of both worlds with a hybrid work model: three days a week in the office for collaboration and two days of focused work from wherever suits you best. Plus take advantage of up to one month of remote work per year from any location.
Prioritizing Your Mental Health
We care about your well-being. Thats why weve partnered withOliva a leading mental health platform offering confidential access to coaching therapy and mental wellness resources: whenever you need them.
Growth & Development
Your career journey matters to us. Through our annualDevelopment and Reflection Talks (DaRT) we help you explore individual growth paths skill development and future our fast-growing environment cross-functional collaboration and learning are built into the everyday.
Sustainable & Supported Commuting
We fully cover your Wiener Linien annual pass or contribute toward your Klimaticket plus a 25 monthly home office allowance to support your remote setup.
Diverse & Inclusive by Nature
With over30 nationalitiesrepresented across our global offices TourRadar is a proudly international team. English is our primary working language but youll hear many more in the mix - whether youre in the office or dialing in from afar.
Team Connection & Culture
Team Events: From trivia nights and wine tastings to rock climbing and hiking our monthly team events (virtual and in-person) are designed to keep us connected curious and having fun.
TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing growth and inclusivity. Your voice matters here.
Required Experience:
IC
Employment Type
Full-Time
