Spare Parts Assistant
Spare Parts Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Scania US is a key provider of industrial marine and power generation engines delivering reliable power solutions for off-highway industrial applications marine propulsion and auxiliary systems across diverse market segments. With an extensive network of over 350 dealers across the U.S. and Canada Scania ensures rapid response and premium-quality service. Globally the company operates in more than 100 countries with nearly 2000 service points offering solutions that drive sustainable transport.
Location: San Antonio Texas
Job type: On-site
Are you service-minded
Do you enjoy helping others delivering great customer service and playing a key role in making sure spare parts reach the customers who need them
Then this opportunity is for you.
Scania USA is seeking an organized curious and passionate Spare Parts Assistant to join our Parts this role youll play a vital part in supporting our dealer and distributor network with technical commercial and administrative tasks related to parts operations. Your work will help keep our processes efficient our systems up to date and our partners supported.
What Youll Be Doing
Handle incoming parts orders and respond to dealer/distributor inquiries;
Provide commercial and technical support on parts-related topics;
Manage return processes and handle core inspections and claims;
Administer and maintain user access and accounts in key systems;
Support quality investigations by helping analyze reported issues gathering information from dealers and collaborating with technical and quality teams to ensure timely resolution.
Maintain subscriptions and access for diagnostic tools for dealers and distributors;
Support After sales with various in-house and field projects as needed.
What Were Looking For
Required Qualifications:
High school diploma;
Experience in After Sales Logistics or Parts (automotive experience preferred);
Solid computer skills (MS Office general system knowledge);
This position includes regular hands-on tasks such as handling and lifting parts and components as part of daily work activities.
Nice to have:
University degree in Engineering Business or related field
Previous experience supporting dealers/distributors;
Understanding of logistics or inventory flows;
Valid drivers license.
Key Skills and Attributes:
Works well in a team but is confident managing individual tasks;
Communicates clearly and professionally with different stakeholders;
Enjoys learning new tools and systems;
Is detail-oriented and takes pride in doing things the right way;
Is open-minded proactive and always looking to improve.
Additional Requirements:
Qualified candidates excluding current employees must be legally authorized on an unrestricted basis (U.S. Citizen Legal Permanent Resident Refugee or Asylee) to be employed in the United States.
We do not anticipate providing employment-related work sponsorship for this position (e.g. H-1B status).
At Scania we put the customer first value respect for the individual strive to eliminate waste and believe in determination team spirit and integrity. If these values resonate with you youll feel right at home here.
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Employment Type
Full Time
