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Assistant Account Manager/ Senior CSR
Location
Chamblee Georgia / Hybrid (3 days in office 2 days remote)
Position Summary
Assistant Account Manager / Senior CSR serves as the operational glue between our Account Management and Accounting teams. Youll own day-to-day premium invoicing funding and reporting tasks while maintaining high-touch client serviceensuring revenue is recorded accurately cash is applied promptly and clients receive timely error-free documentation.
Salary range: $50k - $75k plus benefits package including major medical 401k profit sharing.
Responsibilities
Generate and email client invoices (direct-bill & agency-bill) within 24 hrs of binding or endorsement.
Record daily deposits apply cash to open invoices and scan checks for remote deposits.
Prepare month-end premium commission and trust-account reconciliations; investigate and resolve variances with carriers.
Draft and execute premium-finance agreements; monitor disbursement schedules track funding and upload documents to the AMS.
Track policy changes endorsements audits and cancellations to ensure corresponding invoices/credits are processed accurately.
Maintain Veruna/Salesforce client records: attach documentation update financing details and log communications.
Answer client billing questions and provide clear courteous explanations to insureds brokers and insurance carriers.
Monitor funding and commission payments; escalate delinquencies or short pays.
Assist the Accounting Manager and Account Manager with day-to-day tasks and fulfill any other duties they may assign.
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Experience and Qualifications
Minimum of two years commercial P&C insurance experience (preferably five) within a retail agency setting
Exceptional attention to detail that catches billing data and coverage errors before they reach clients.
Flexible mindset able to pivot between accounting tasks client service and ad-hoc requests without missing deadlines.
Proficient in Microsoft 365 Google Workspace and SharePoint shared drives for seamless document management.
Excellent written and verbal communication coupled with strong problem-solving abilities.
Outstanding organizational and time-management skills support juggling multiple priorities.
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Full-Time