【東京】ナショナル不動産オペレーション アドミニストレーター / 【Tokyo】Administrator, National Real Estate Operations

H2 Christies International Real Estate

H2 Christies International Real Estate

H2 Christies International Real Estate Christies

SOP

Christies International Real Estate

KPISLA

CRMRightSignature

H2IT

• 3
• CRM
• 
  

• -
• 10000/
• 610
• 35
• 115120

Job Title: Administrator National Real Estate Operations
Company: H2 Christies International Real Estate
Location: Tokyo
Reports To: Executive Leadership H2 Christies International Real Estate

Role Summary:

H2 Christies International Real Estate is seeking a seasoned and strategic National Real Estate Operations Administrator to support and standardize all back-office compliance and transactional operations across our offices in Japan including Tokyo Niseko Furano and future expansion markets. This role is instrumental in building a scalable high-performance luxury real estate brokerage under the prestigious Christies brand.

As a key operational support you will ensure that all regional offices deliver consistent compliant and efficient support to agents and clients alike. You will play a pivotal role in integrating systems and processes across geographies while driving a culture of operational excellence and continuous improvement. This person is repeatable for contract administration across all the offices.

Key Responsibilities:

• Operational Standardization:
  Develop and enforce comprehensive Standard Operating Procedures (SOPs) for contract administration transaction management and compliance functions across all offices.
• National Oversight:
  Lead the national contract administration function with dotted-line management of regional operations teams ensuring coordination accountability and consistency.
• Regulatory Compliance:
  Ensure full compliance with Japanese real estate laws and Christies International Real Estate brand standards. Proactively manage contractual timelines and risk mitigation.
• Performance Management:
  Establish track and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure optimal operational performance nationwide.
• Cross-Functional Collaboration:
  Partner closely with the Managing Directors of Tokyo and Hokkaido to align operational workflows with front-end sales activities for seamless client experiences.
• Technology Implementation:
  Oversee the rollout and adoption of key platforms and tools including CRM systems RightSignature listing platforms and compliance checklists to drive efficiency and scalability.
• Talent Development:
  Lead recruitment onboarding and continuous training programs for operations staff to ensure high competency and career growth opportunities.
• Strategic Expansion Support:
  Play a central role in supporting new market entries licensing procedures and regulatory preparedness in line with company growth objectives.
• Corporate Liaison:
  Serve as a key interface with H2 Groups finance legal and IT departments to align and support national operational goals.

Qualifications:

• 3 years of experience in real estate operations preferably in a multi-regional or international setting.
• Strong understanding of Japanese real estate law and regulatory frameworks.
• Proven track record of implementing scalable operational systems and processes.
• Experience with CRM platforms digital signature tools and real estate transaction technologies.
• Excellent leadership and team management skills across geographically dispersed teams.
• Strong project management and change leadership capabilities.
• Bilingual proficiency (English and Japanese) preferred Japanese mandatory.
• Real estate licenses are mandatory.

What we offer / Employee Benefits

• Competitive salary package in line with market and lifestyle.
• Bonus scheme - outcomes based on personal and business performance.
• Commuting allowance of 10000 yen monthly.
• 10 days Annual leave after 6 months of employment.
• 5 days sick pay after 3 months probation period.
• Social Insurance: full coverage under Japans social insurance system.
• Annual holidays: 115-120 days off per year (in accordance with company calendar) maternity/paternity leave.

If you would like to apply and are excited about joining one of the most successful teams in the area we encourage you to take the next step. Please send your resume and cover letter to or use the button at the top right to apply online. We will review your application and contact you if your skills align with what were looking for.

Required Experience:

Manager