Senior Financial Operations Specialist
Senior Financial Operations Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In this role youll lead the charge on re-contracts billing adjustments and AR accuracy across a fast-changing customer base. Youll also become a key voice in how our systems and tools are used configured and improved.
This is a role thatblends execution with elevation: youll roll up your sleeves but also shape how our tooling processes and operations evolve. Were looking for someone who not only gets the job done but who understands the systems behind the work and is motivated to become a go-to expert or super user in tools like Business Central Zuora and Salesforce.
Your mission should you choose to accept it:
- Own and execute customer recontracts billing corrections proration and account adjustments with precision and speed.
- Troubleshoot invoice issues identify root causes and implement both short-term workarounds and long-term fixes.
- Become a super user in our core FinOps platforms (e.g. Business Central Salesforce Zuora/Nue) helping improve how we use them configure them and train others to interact with them.
- Support stakeholders in navigating billing tools and flows serving as a system-savvy point of contact for internal teams.
- Track recurring issues and lead small automation or process improvement projects that eliminate manual tasks and reduce risk.
- Partner cross-functionally with Finance RevOps Customer Success Product and Engineering to improve how data flows through our billing stack
Youll be a great fit if you bring a few of the below with you:
- Proven experience in billing operations accounts receivable or contract lifecycle management within a recurring revenue (e.g. SaaS subscription-based) business.
- Hands-on experience with billing and revenue platforms like Zuora Nue Chargebee Stripe or similar toolsand the confidence to become a power user or process owner over time.
- Familiarity with ERP systems such as Microsoft Business Central NetSuite or SAP and CRM systems like Salesforce.
- Strong problem-solving skills youre comfortable troubleshooting billing logic and data mismatches across systems.
- Ability to spot inefficiencies map workflows and propose tooling or automation improvements.
- Attention to detail with the ability to manage both day-to-day execution and system/process improvements.
- Clear and structured communicator you explain complex billing setups in a way that makes sense to both technical and non-technical teams.
- Self-driven tech-curious and reliable in fast-changing cross-functional environments.
Required Experience:
Senior IC
Employment Type
Full Time
