Assistant Chief Concierge
Assistant Chief Concierge
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Located in the heartof Aucklands central business district experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including15 suites which boast views out over Auckland CBD be welcomed with warm and genuine service encouraging guests to revitalize mind body and spirit during their stay.
Reporting into the Chief Concierge the Assistant Chief Concierge will be in summary in charge of the below:
Greet guests and inform them of property amenities services and hours of operation and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g. taxi cab shuttle bus limousine/sedan service) for guests/visitors and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Serve as a departmental role model and assist management in hiring training scheduling evaluating counseling disciplining motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents injuries and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Chief
Employment Type
Full-Time
