Employee Services Advisor - Budapest

At EY Hungary youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

As an Employee Services Advisor you will be the cornerstone of support for our clients employees addressing their needs and inquiries with efficiency and empathy as a service provider. This is a hands-on role where your expertise in navigating HR systems resolving employee questions and interpreting company policies will ensure a seamless service experience for EYs clients and their employees located in various geographies. Youll collaborate closely with HR Business Partners to deliver timely solutions to workforce-related changes demonstrating your problem-solving skills and commitment to excellence. You will be the contact person for employees for their day-to-day HR questions for various sets of clients covering multiple countries.

If you are a customer-focused empathetic and curious individual join us in delivering exceptional service while expanding EYs HR Managed Services offerings. With EY you can shape your future with confidence.

Your key responsibilities will include but will not be limited to

• Prepare review and analyze employee-related documents reports spreadsheets and administer changes in the HR systems of our clients
• Liaise closely with client-side HR partners and other relevant stakeholders with fellow EY specialists to manage employee relations and workforce changes in a cross-country and cross-functional team
• Participate in process improvement service enhancement and offerings development to ensure that our client needs are met
• Work together with EY leadership to extend the portfolio of EY for new clients
• Close cooperation with the country-specific payroll teams to ensure that the monthly payroll cycle is completed on time and accurately

Qualifications

• 1-3 years experience in Employee Services / Managed Services / HR Shared Services
• Proficient level of Hungarian and English verbally and in writing
• Advanced computer skills and preferably experience in using HR systems/applications: ERP/HCM systems (e.g. Workday) HR tools and platforms presentations in PowerPoint etc.
• Aptitude for understanding end-to-end employee processes with a continuous improvement mindset
• Customer-centric attitude and excellent communication skills
• High level of empathy and the ability to handle sensitive situations with discretion
• Experience with various workforce scenarios (e.g. change in compensation structures role relocations complex employee queries)
• Strong attention to details well-organized workstyle and adherence to deadlines
• Team-player attitude ability to work closely with local and global teams (within regular CEE working hours)

What we lookfor

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator youll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If youre ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference this role is for you.

What we offer

• You will be an esteemed member of our close-knit local HR Managed Services team working within the international network of EY specialists and covering the HR operations for various countries.
• You will be able to participate in the growth of EYs HR Managed Services portfolio collaborating with people of diverse backgrounds in a truly international environment.
• EY offers a high variety of training opportunities including online and classroom trainings for all colleagues both in technical and interpersonal skills (e.g. AI Digital Transformation etc.)
• EY offers a competitive remuneration package including attractive fringe benefits (such as medical coverage) extensive opportunities for learning and development and personalized career management with a dedicated counselor.
• You will enjoy our great working environment: modern facilities in a central location supportive leadership and team regular CEE working hours with flexible home office options

If you can demonstrate that you meet the criteria above please contact us as soon as possible.

What you can expect

• After submitting your CV our Talent Team is going to reach out to You via phone or email related to the next steps.
• As part of the selection process you are expected to have an interview with HR and business professionals.

The exceptional EY experience. Its yours to build.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

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