Service Sales Specialist - EL
Service Sales Specialist - EL
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Service Sales ManagerYour Role and Responsibilities
- Work model: hybrid
1. Service sales delivery: In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy Penetrates IB promotes various upgrade retrofit and value add solutions to the benefit of the customer and ABB Understands the channel strategy and the establishment of related prices and prepares sales plans reviews them and proposes recovery plan(s) when needed Regularly updates installed base in ServIS (the approved Service database) with the changes made at site
2. Volume and profit: Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market Focuses on the entire Service portfolio to secure profit for assigned Businesss/Product Groups
3. New opportunities: Generates Service sales leads and develops new market opportunities by utilizing market trend information identifying and exploring potential new service portfolios Takes a One ABB approach to leverage other colleagues portfolios
4. Customer approach: Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM) Registers customer feedback and ensures customer satisfaction throughout the sales process
5. Sales process: Sells entire service product portfolio to expand ABB footprint in the designated area(s) Charts out and monitors sales proposals tenders and follows up proposal statistics Prepares ABBs Service offerings based on customer need and in coordination with the local Service Sales Man-ager and/or Service Manager Communicates contract details in accordance with ABB offering and strategy Manages administrative sales processes
6. Marketing: Acts as a marketer/salesperson of ABBs service products and solutions during marketing activities (trade fairs exhibitions conferences customer meetings) Translates the needs of customer into relevant ABB Service offerings and solutions
Qualifications for the Role
Bachelor or master degree Major in science or engineering (electrical automation major is preferred)
At least 3 years sales experience in related industries; Strong sales competency with digital capability & knowhow; At least have experience and knowledge of digitalization (automation) project
Strong learning ability; customer orientation; Strong sense of responsibility and personal integrity;
Result driven; Strong interpersonal and communication skills be good at team work.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
