Collections Analyst
Collections Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Collections Analyst is responsible for collecting payments from delinquent customers managing sales ledgers and achieving monthly accounts receivable reduction targets. This involves reporting progress and issues to the collections leaders assisting in enhancing Ecolabs collection systems management and providing detailed collection reports to the divisional business partners.
Responsibilities:
Handle incoming and outgoing calls and emails for payment collection.
Update account statuses including referrals and transfer funds on accounts.
Follow up on received payments and pursue remittance details..
Identify and escalate queries promptly and request credit notes as needed.
Clear cash accounts through transfers and manage direct debit failures.
Reconcile banking discrepancies accurately.
Allocate payments made via BACS cheque and credit card.
Participate in projects aimed at improving the efficiency and effectiveness of Ecolabs credit management processes.
Report monthly progress on activities highlighting areas of concern to the collections leaders.
Basic Qualifications:
3 years of experience working in Collections teams
Proficiency in SAP
Preferred Qualifications:
Bachelors degree in finance accounting business or a related field
Intermediate proficiency in Microsoft Excel or Access or the ability to be trained
Credit experience and/or customer service experience related to large corporate customers
Experience in Microsoft Office (Word Outlook and Access)
Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines
Effective oral and written communication skills
Must have demonstrated initiative and ability to work independently
Self-motivated and both detail and process-oriented
Proven analytical and problem-solving skills
Strong critical thinking and decision-making skills
Required Experience:
IC
Employment Type
Full-Time
