The Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero) Argentina is accepting online applications to join the Buenos Aires Downstream Service Center Team for the Downstream analyst addition to providing Downstream services support the more than 1000 professionals that work at BASSC provide expert information technology human resource finance procurement and solutions to Chevron partners around the globe.
Overview: Buenos Aires Downstream Service Center provides back office and customer service support to the North America (US and Canada) and Latin America Retail Aviation Commercial & Industrial Lubricants and Chemicals businesses.
Responsibilities for this position may include but are not limited to:
Manage and process multi-channel requests through calls emails and chats related to order-to-cash activities (contracts master data pricing sales orders billing and reporting).
Read respond to and manage all correspondence received via phone web-to-case mobile app and email concerning inquiries issues and customer experiences.
Collaborate and coordinate with various teams to address issues related to pricing inventory credit marketing quality and supply.
Improves technical skills and business knowledge through ongoing training to effectively perform daily tasks and provide outstanding customer service
Required Qualifications:
Bachelors Degree holder or student in a business administration related field.
3 years experience in billing accounts receivable invoicing payments or similar roles.
Advanced in oral and written English communication with analytical and problem-solving skills.
Working and communicate with people of diverse cultural backgrounds.
Relocation Options:
Relocation will not be considered.
International Considerations:
Expatriate assignments will not be considered.
Chevron participates in E-Verify in certain locations as required by law.
Required Experience:
IC
Chevron works to meet the world's growing demand for energy by exploring for oil and natural gas; refining and marketing gasoline; producing chemicals and more.