Admitting Representative (HRS-739)
Admitting Representative (HRS-739)
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Job Description
Job description
Job Summary
The Patient Access Representative is the first point of contact for patients and assist them in obtaining medical care. Responsible for all aspects of the registration process insurance verification patient collections referrals discharge disposition scanning documentation to EMR system explaining policies and procedures concerning consent to treat financial HIPAA advance directives handling patient queries and concerns. Provides excellent customer service to internal and external customers through prompt response and courteous communication. Occasionally assist Hospital switchboard operator for all calls processes miscellaneous paperwork in compliance with Hospital Policies and Law Requirements.
Responsibilities
Adequately enters all patient demographics on a consistent basis
Efficiently enters insurance policy number Medicare CDS and authorizations
Accurately obtains insurance eligibility and posts into patient account. Processes Hospital PE applications and issues Medical Application for San Benito County
Effectively completes all consent processes including proper distribution of the Health Information Statement
Understands all Hospital Codes including lock down procedures
Understand all Co-pays/Deductibles utilizes payroll deduction form for start and collects accordingly
Completes Cash reports accurately Deposits balances with cash report and faxes Daily Deposit sheet to the Business Office. Maintains accuracy with no overage or shortage
Completes all REG/REF for ancillary departments correctly & pre-regs appointments
Completes all Pre-OBs Labor checks OB observation admissions and OB Inpatient admission accurately
Completes all Workers Comp Client Accounts Employee Health accounts Motor vehicle accounts accurately
All admissions in appropriate status rooms changes change of status provider change room changes Observations and clearing patients for discharge
Intakes all ER accounts consistently front end registers consistently on the back end completes ER to OR accurately Blood Draw accounts Medical Clearance chest pain/stroke protocols ambulance patients daily tear down hospital census corrections/status and maintains worker comp log.
Completes LAB drop/flips daily
Accurate in not creating duplicate accounts or medical records numbers on all patient registration processes
Attends appropriate workshops as assigned and monthly staff meetings
Maintains all mandated bench marks of 95% per national standards governmental rules and regulations
Performs all job related assignments as assigned
Required Skills/Abilities
Knowledge of Insurance and Medical terminology preferred. Knowledge of State and Federal rules and regulations pertaining to Hospital Admissions preferred
Computer and keyboard operations and accurate 45 wpm
Bilingual in English and Spanish speaking and writing preferred.
Basic customer service skills
Basic math skills money handling and accounting skills: knowledge of medical terminology; knowledge of healthcare insurance billing.
Education & Experience
Two years of college or professional school preferred.
High schools graduate or equivalent
One year of medical office preferred
Job Type: Full-time Variable Shift
Pay: $26.00 to $28.00 hourly
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Hollister CA 95023 (Required)
Ability to Relocate:
- Hollister CA 95023: Relocate before starting work (Required)
You can access the application form here: you may submit your completed application directly to .
All job offers are contingent upon the successful completion of a background check physical exam drug test and verification of education qualifications and credentials.
San Benito Health Care District is an equal opportunity accordance with applicable law we prohibit discrimination and harassment against employees applicants for employment individuals providing services in the workplace pursuant to a contract and volunteers based on their actual or perceived: race religious creed color national origin ancestry physical or mental disability medical condition genetic information marital status (including registered domestic partnership status) sex (including pregnancy childbirth lactation and related medical conditions) gender (including gender identity and expression) age (40 and over) sexual orientation status military and veteran status and any other consideration protected by federal state or local law (sometimes
referred to collectively as protected characteristics).
Required Experience:
Unclear Seniority
Employment Type
Full-Time
