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Sales Operations Analysts in the Go To Market Partnership Center are responsible for the operational support of internal Sales Teams Account Managers & Principals to ensure successful Lead to Order opportunity management throughout the sales cadence process.
This role calls for proactive detail-focused professionals with exceptional communication skills capable of engaging effectively across all levels of the organization. Ideal candidates thrive on solving complex problems excel in fostering cross-team collaboration and are driven to deliver impactful results.
Essential Functions
Management of Salesforce (SFDC) opportunities from Pipeline to Close. Includes: Updating of Stages and Forecast Category Adding/Updating of Products and Revenue Allocation producing pricing support documents and processing deals with finance.
Assisting in preparing templates for Statements of Work and initial Contract submissions.
Coordination of Professional Services Automation (PSA) platform. Includes: Coordinating Pricing Assistants for Resource Hours and Budgets Creating Projects and Assigning Principals in Charge and Project Managers.
Attend pipeline calls/ team meetings with internal clients as requested and perform Salesforce and PSA updates post-call.
Cross functional Team coordination (Business Leads Contracting Finance Sales etc.) to ensure smooth processing of opportunities.
Continuous pro-active coordination with internal client contacts and business personnel to foster and maintain relationships.
Maintain the teams document repository making sure information are up to date.
Accomplish other Ad-Hoc tasks business initiatives and special projects as needed.
Help in strategic planning and analysis with Account Managers/PICs as needed.
Qualifications
Bachelors Degree
2-3 years of experience in sales support and customer service
Finance/Sales Operations/Customer Relationship Management background is preferred
Strong Excel knowledge
Preferrable with experience of Microsoft 365 applications (Outlook Teams SharePoint etc.)
SAP and SFDC or any other CRM system knowledge is a benefit
Strong team player and accepts coaching opportunities positively
Flexibility and willingness to join a dynamic and fast-paced working environment
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
IC
Full-Time