Consultant Bill Pay (all genders)
Consultant Bill Pay (all genders)
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Job Description
Location: Amstelveen Hybrid
Contract:Full time Definite
Language:Dutch
Serrala is the global leader in finance process automation. For over 40 years we have been advancing the office of the CFO with our award-winning suite of finance automation applications.
Our solutions streamline all working capital-related processes including Order to Cash Procure to Pay Cash Flow Management and Treasury across both cloud and SAP environments.
Our 10 hubs across Europe North America and India support over 2800 clients worldwide reflecting the trust weve built with a diverse global community.
Join us as we lead the future of finance automation!
Meet the Team:
In our Serrala office in Amstelveen we are making payments as easy as possible. We send requests (bills or reminders) to payers on behalf many large customers (high volume billers like Insurers educational institutions housing corporation etc.). This can be done by choosing the most convenient ways through channels such as email sms WhatsApp a QR code or a corporate portal. So effectively a request to pay pushes payment details from a biller to a payer. Done right it enables fast easy cheap matching irrevocable flexible payments. We are a dedicated team focused on innovation efficiency and making every transaction smoother for both billers and payers.
Your Day to Day:
- Responsibility: Customer Success. You are responsible for implementing our solutions and onboarding clients on our modern cloud platform and ensure their future success in using our solutions. You work closely with customers help define the solution manage the implementation and help the customer afterwards.
- Consider: Together with the client you will think through all relevant aspects in the billing collections and payment process. Such as; what does the customer journey look like for the payers Can current processes be optimized
- Hands-on: You are instrumental in the setting up configuring and personalizing our solutions for our customers. You will also provide continued support to our customers with training questions modification in the set-up or identifying additional use-cases for our solutions.
- Collaboration with others: You work closely with our sales and IT- teams to ensure the best service for our customers.
- See opportunities: You spot new opportunities to improve our product and see new business within existing clients.
What makes you excel in this position:
- Education: Bachelors or Masters degree (HBO or university level) with strong analytical and problem-solving skills.
- Experience: 25 years of relevant work experience in project management or consulting preferably within the B2B software or (financial) technology industry.
- Account Management: Proven ability to work with large organizations; you understand their processes stakeholder structures and how to effectively manage complex interactions.
- Project Ownership: Highly organized and detail-oriented with a strong sense of initiative and the ability to manage projects independently from start to finish.
- Technical Proficiency: Proficient in Microsoft Office; basic understanding of IT and cloud technologies is a plus. Curiosity and a willingness to learn are equally valued.
- Industry Knowledge: Familiarity with the financial industry or accounting is a strong advantage.
- Hands-On Mentality: Youre proactive pragmatic and willing to roll up your sleeves to get the job doneno task is too small.
- Communication Skills: Excellent verbal and written communication skills in both Dutch and English. Knowledge of an additional language such as French or German is a plus.
- Interpersonal Abilities: A natural people person capable of engaging and collaborating with a wide range of stakeholdersfrom SMEs to corporates and from IT teams to C-level executives.
- Proactive Mindset: A true self-starter who takes initiative identifies areas where support is needed and acts without waiting for instructions.
- Team Player: Collaborative and supportive with a positive attitude and the ability to thrive in a team-oriented environment.
Why youll love it here
Step into a dynamic agile workplace where continuous learning is championed by leadership and innovation in finance automation is fuelled by cutting-edge tech AI integration and strategic SAP transformation. We partner with the best to stay ahead - so you can too.
At our core were Reliable Passionate Empowering and Enterprising - committed to lasting customer and employee relationships bold innovation and your growth every step of the way.
EEO Statement
We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race creed color religion age sex national origin disability or handicap genetics protected veteran status sexual orientation gender identity or expression arrest record or any other characteristic protected by federal state or local laws.
To all recruitment agencies
Serrala does not accept agency resumes. Please do not forward resumes to our job alias Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.
Required Experience:
Contract
Employment Type
Full Time
